Janome embroidery machine design JEF file
#1
I'm hoping someone could help me with this problem.
I purchased a embroidery design CD. There's numerous designs files for different machine. I have a Janome 10001 and it reads the file "JEF". I transfered it to my memory card, but my embroidery machine can't read it. It said that it's a damaged file. I don't understand what the problem is. I've never had any problem before. I've already update my customerizer software too thinking that would fixed the problem and it doesn't.
Anyone has a suggestion for me to fix this problem?
I purchased a embroidery design CD. There's numerous designs files for different machine. I have a Janome 10001 and it reads the file "JEF". I transfered it to my memory card, but my embroidery machine can't read it. It said that it's a damaged file. I don't understand what the problem is. I've never had any problem before. I've already update my customerizer software too thinking that would fixed the problem and it doesn't.
Anyone has a suggestion for me to fix this problem?
#8
Super Member
Join Date: Jan 2010
Location: Outer Space
Posts: 9,319
Put an e-mail or call into the manufacturer. If none of the files on the CD work and you've never had a problem with any other CD before, there's an issue with that one. Maybe the manufacturer is even aware of it and will e-mail you the files or send you a replacement.
#9
Member
Join Date: Feb 2010
Posts: 1
I worked for a Janome dealer and we saw this problem every now and then. How many designs do you have stored in your machine or on your card. You may have too many. Pull some of them back to your computer or delete them if you retain the original source.
Susan
Susan
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