JoAnn's refund
01-29-2011, 07:12 PM
#41
Power Poster
Join Date: Jan 2009
Location: Front row
Posts: 14,646
The manager can make decisions about policy that headquarters doesn't care as long as there are no unexplained shortages. The manager is taking her policy won't allow it too literal which indicates a poorly trained employee.
01-29-2011, 07:17 PM
#42
Super Member
Join Date: May 2007
Location: Illinois
Posts: 3,474
thank you for the info , i would be super mad , maybe you can e-mail accuquilt.com and let them know what is going on with, there product you might get somewhere
01-29-2011, 07:19 PM
#43
Senior Member
Join Date: Nov 2010
Location: Pacific NW
Posts: 649
Perhaps your return is taking longer because of all the returns after Christmas. Regardless, I feel awful for you. That's A LOT of money.
01-29-2011, 07:33 PM
#44
Super Member
Join Date: May 2009
Location: Back home in Louisiana for now....where next?? who knows....
Posts: 3,180
Originally Posted by featherweight
I think from now on I will use my charge card. I think they have to put refund back onto the card used. That has been my previous experience anyway...
01-29-2011, 08:06 PM
#45
Senior Member
Thread Starter
Join Date: Jan 2011
Location: Auburn, KS
Posts: 356
I called that number too and got absolutely no where with them.
01-29-2011, 08:10 PM
#46
Super Member
Join Date: Nov 2010
Location: Arizona
Posts: 7,850
In Phoenix we have a Channel on tv that is called 3 on your side. They help you get to the bottom of the problem and most of the time the people get results. Do you have anything like that at your local TV stations. JoAnns does not want this to be on the News.
01-29-2011, 08:14 PM
#47
Super Member
Join Date: Jul 2010
Location: Central Willamette Valley, Oregon, USA
Posts: 7,695
Try the 'contact us button' on their web site? Offer to talk to the papers if they are not interested in talking to you. The last thing they need in the middle of a buy out is bad press!
01-29-2011, 08:20 PM
#48
Super Member
Join Date: May 2009
Location: Back home in Louisiana for now....where next?? who knows....
Posts: 3,180
The last thing they need in the middle of a buy out is bad press!
Who is buing them?
Who is buing them?
01-29-2011, 08:27 PM
#49
Super Member
Join Date: Dec 2010
Location: New Mexico
Posts: 1,177
Wow! Not acceptable Business! I would shop elsewhere.
01-29-2011, 08:29 PM
#50
Super Member
Join Date: Dec 2010
Location: Henderson, NV
Posts: 1,624
Oh, I have not heard anything about JoAnns being sold...too bad about your refund tho - that is a lot of money.
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