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    KUDOS to OLFA's customer service

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    Old 02-17-2012, 07:49 AM
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    pinkberrykay's Avatar
     
    Join Date: Nov 2011
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    Thumbs up KUDOS to OLFA's customer service
    I recently purchased a new OLFA cutter from Joanns and received a dull blade. I contacted OLFA's customer service and they quickly sent out a new blade.
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    Old 02-17-2012, 08:41 AM
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    OLFA is a very good company. I'm glad they are showing their colors!
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    Old 02-17-2012, 08:50 AM
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    Good story. It is refreshing to hear about companies with good customer service.
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    Old 02-17-2012, 08:51 AM
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    Glad to hear that, since I have been buying Olfa products for years.
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    Old 02-17-2012, 08:55 AM
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    That's good to hear! With another posting about buying dull blades at Harbor Freight, it makes me wonder if there wasn't a really bad batch that went out all over the place. Good that Olfa stepped up to the plate.
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    Old 02-17-2012, 08:59 AM
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    it's so nice to hear the happy resolution stories
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    Old 02-17-2012, 09:11 AM
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    Really great to know.
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    Old 02-17-2012, 06:07 PM
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    Glad to know they stand behind their products.
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