Go Back  Quiltingboard Forums >
  • Main
  • LA nightmare >
  • LA nightmare

  • LA nightmare

    Thread Tools
     
    Old 11-27-2011, 04:55 PM
      #1  
    Senior Member
    Thread Starter
     
    Join Date: Mar 2011
    Posts: 471
    Default LA nightmare

    Has anything like this ever happened to you? I was doing a quilt for a good customer when I noticed a good sized blotch of ugly colors on it. I had checked it over before I put in on my LA so I just knew I had accidently done something. I worked so hard to get it out and only made a little improvement. So as a last resort, I used my fabric pens and did my best to make the blotch blend in. I finished the quilt and had it folded neatly with her name and how much the bill was on it so when she came to pick it up and I was not at home my husband gave it to her.
    I flipped when I learned that she had the quilt and I did not have a chance to tell her what happened to it. I phoned her to confess and instead she was falling all over herself because I had been able to get all the blotched mess out of her quilt. Seems her granddaughter had VERY dirty hands and tried to finger paint on the quilt. Seems I just didn't see the mess when I first checked her quilt over. I was so relieved that I cried.
    topstitch is offline  
    Old 11-27-2011, 05:02 PM
      #2  
    Super Member
     
    KerryK's Avatar
     
    Join Date: Oct 2011
    Location: Heart of Dixie, Sweet Home Alabama
    Posts: 1,011
    Default

    Bless your heart! I know you were relieved, and yes, the tears do come at a time like that! It's all that stress coming out that you were holding in! Glad your story had a happy ending!
    KerryK is offline  
    Old 11-27-2011, 05:09 PM
      #3  
    Senior Member
     
    Join Date: Apr 2011
    Location: Texas
    Posts: 429
    Default

    Ahhhhhhhhhhh ... that was so sweet of you to try to fix the mess ... even though you didn't know how it happened! I know you are her special friend for life! What a great story!
    LindaDeeter is offline  
    Old 11-27-2011, 05:42 PM
      #4  
    Super Member
     
    quilttiludrop's Avatar
     
    Join Date: May 2009
    Location: Lebanon, Oregon
    Posts: 1,409
    Default

    It means that you truly care. It's important to let your customer know when things go amiss. It's not always easy.
    quilttiludrop is offline  
    Old 11-27-2011, 05:56 PM
      #5  
    Super Member
     
    Join Date: Jan 2009
    Location: NE Wisconsin
    Posts: 1,351
    Default

    After reading about some of the mistakes that LA quilters make and won't 'fess up to, it's refreshing to hear that you were willing to tell the client about the "mess". Bless your heart for being such an honest gal!
    Pinkiris is offline  
    Old 11-28-2011, 06:05 AM
      #6  
    Super Member
     
    Join Date: Mar 2010
    Location: Central Indiana
    Posts: 1,112
    Default

    I always have my heart in my throat when I LA for someone as I'm afraid I will tear it or make a major goof.
    ka9sdn is offline  
    Old 11-28-2011, 06:05 AM
      #7  
    Power Poster
     
    QuiltnNan's Avatar
     
    Join Date: Mar 2011
    Location: western NY formerly MN, FL, NC, SC
    Posts: 51,430
    Default

    what a great outcome!
    QuiltnNan is offline  
    Old 11-28-2011, 09:50 AM
      #8  
    Super Member
     
    BuzzinBumble's Avatar
     
    Join Date: Jun 2011
    Location: near Niagara Falls, NY
    Posts: 3,075
    Default

    Ah I love a Happy Ending! It's no wonder you cried with relief... and no wonder your customer was ecstatic!
    BuzzinBumble is offline  
    Old 11-29-2011, 03:52 AM
      #9  
    Super Member
     
    Yarn or Fabric's Avatar
     
    Join Date: Jan 2009
    Location: Alabama
    Posts: 3,371
    Default

    I am so happy that ended up nicely. As a customer I would have been heart broken if a quilt I sent to someone ended up with a mess on it. It was really great that you were able to get it out - and you probably made a customer for life out of her I am sure she will spread the news of how you went above and beyond... good news travels fast
    Yarn or Fabric is offline  
    Related Topics
    Thread
    Thread Starter
    Forum
    Replies
    Last Post
    Roberta
    Main
    39
    08-10-2010 08:08 AM
    lazyquilter
    Pictures
    32
    04-22-2010 09:30 PM
    LoisN
    Main
    8
    04-14-2010 07:04 PM
    shopbelt
    Pictures
    48
    04-12-2010 02:57 PM
    Skeat
    Pictures
    48
    01-12-2010 12:01 PM

    Posting Rules
    You may not post new threads
    You may not post replies
    You may not post attachments
    You may not edit your posts

    BB code is On
    Smilies are On
    [IMG] code is On
    HTML code is On
    Trackbacks are Off
    Pingbacks are Off
    Refbacks are Off



    FREE Quilting Newsletter