Lost Quilt! Can you help?
#11
When you call UPS, just keep going higher and higher. Then each level supervisor knows his *&^% is on the line. They can and will do a complete search. Was it insured. If so they can backtrack to each person who touched it. Good luck and I pray for its safe return, in time.
#13
Super Member
Join Date: Apr 2010
Posts: 4,345
Janet, I just talked to a good quilting friend in Hamburg. He knows somebody who works for UPS in a managing position. This person will be back in the office next week.
So if you agree send me a PM with the parcel no. and other available details, maybe he can find something out for you!
BTW, my friend also told me that the shipper has to file the claim at UPS - has he/she already done that?
So if you agree send me a PM with the parcel no. and other available details, maybe he can find something out for you!
BTW, my friend also told me that the shipper has to file the claim at UPS - has he/she already done that?
#15
How heartbreaking! Call the local news stations and newspapers. One may do a show about your plight. Don't give up calling and emailing every high up exe at UPS. Be a big pain in the butt! Someone has this quilt whether the box was lost or misplaced, someone has procession of it. A local quilter had her quilt in Paducah several years ago. She packed it in three boxes, each bigger then the next. The box was too big to lose! She took pictures of the packing box at the UPS office, all labels and even the clerk. I read that there are tiny GPS thingy that can be used to sew in clothes. I think that would be excellent to use in any quilt going to a big show. It cost a fee to activate the GPS but the location can be pinpointed, like the new cell phones can be located if lost or stolen.
#19
Super Member
Join Date: Nov 2010
Location: IL
Posts: 2,671
What an awful thing to happen! Your quilt is stunning! Oh, I feel sick for you, the hours, the work, the creativity invested! Keep working with UPS, don't accept the quick "too bad, so sad" baloney you are getting. Your quilt is a masterpiece. I also think that you should put it on the news and any lost quilt sites, so that if someone sees it, it might be returned to you. We should all print this out and take a file of lost quilt photos to shows and expos. As sick as it is, it may have been stolen, and might end up on eBay, or at a show, raffle or auction. I do pray you get your amazing quilt back. Hugs to you, so sorry this is happening.
#20
Thanks, Andrea - I will email the info to you. I appreciate it!!
We are reluctant to file a claim until we feel we've exhausted every other option. It is handicapping not to be the shipper. My husband has been calling UPS, and he's very good at going higher and higher up the management chain.
Last week, UPS said they had a box with no label. When it was inspected, it turned out not to be our box.
I am hoping that by publicizing this, someway or somehow the quilt will be found.
Janet
We are reluctant to file a claim until we feel we've exhausted every other option. It is handicapping not to be the shipper. My husband has been calling UPS, and he's very good at going higher and higher up the management chain.
Last week, UPS said they had a box with no label. When it was inspected, it turned out not to be our box.
I am hoping that by publicizing this, someway or somehow the quilt will be found.
Janet
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