Machine Purchase Snafu
#11
That is why I won't buy anything from Albrands again. I had ordered something from them last September, they sent the wrong one, took 6 weeks to get a return authorization and I finally got the right item in March. It was a Christmas present too.
Mary
Mary
#12
Originally Posted by Gwyn
I have resolved the situation. I found a local repairman who is willing to come out and fix the machine. It cost a little less than$100, but it is well worth the money. Of course cost was part of the endevor, but an extra bit doesn't really make a difference. I just hope he will do a good job.
you have nothing to lose. who knows? they may agree to pay all or part of the repair expenses as a gesture of apology and good will.
#14
Me too. I feel lots better. I'll never buy from them again. I have wanted a smocking pleater for very long time and they have one for $170 which is a pretty good deal, but the extra amount of money I have to pay elsewhere will be my revenge against this company.
#15
Finally, I have realized I will not be able to return the machine so I hired a sewing machine repairman. I've paid him $80. He is supposed to go to Tru's home and make the machine work. I really hope it can be worked out soon. This has turned into an expensive headache.
#17
I tried, but at some point you just realize you can't win. The extra money is not enough to get my guts in a panic about. I just want her to have a machine she can enjoy using when she is able to get up and do something.
I think boycotting Allbrands is the best I can do. Now, I need to find a smocking pleeter that I can afford from somewhere else.
I think boycotting Allbrands is the best I can do. Now, I need to find a smocking pleeter that I can afford from somewhere else.
Thread
Thread Starter
Forum
Replies
Last Post