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    Old 09-06-2018, 02:46 PM
      #21  
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    Originally Posted by cindyb
    I had the same problem. I loved the angle and how it cut - so, bought another. Happened again. I just use it without the guard - yep, very dangerous. The bad part is, Martelli does NOT stand behind their products!!!!
    I have never had an issue with a Martelli product that they did not stand behind. When I lost a spring on my rotary cutter, they just sent me on at no cost. And when I ruined the bolt that holds the cutter together, they sent me a new one at no cost. I love this company, its products and service.
    DogLadyQlts is offline  
    Old 11-04-2018, 06:55 AM
      #22  
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    There are some excellent You Tube vidoes on how to use the martelli cutters and how to replace its blades. Also, if you are ever at a quilt show where Martelli are vendors, they will show you the correct way to use their cutter. Once you get used to it, you will never go back to the old cutters! I love mine!
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    Old 11-04-2018, 03:11 PM
      #23  
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    I found it works better to use the Martelli cutter with the round Martelli mat (wonderful mat). I use the regular cutters with regular mats. I'm still getting use to the Martelli cutter though. I found the videos Martelli has is very informative in using the cutter and taking it apart and putting it back together.

    Last edited by Rhonda Lee; 11-04-2018 at 03:14 PM.
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    Old 11-05-2018, 08:46 AM
      #24  
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    I use a lot of Martelli products and they have ALWAYS replaced anything that broke and it's always been right away and free. Love their customer service and their products.
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    Old 11-06-2018, 04:41 AM
      #25  
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    contact Martelli, they are awesome to work with. I had an issue with something that I bought and they sent me a new one asap.
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    Old 11-06-2018, 06:00 AM
      #26  
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    I have a Martelli rotary cutter and I like it. So far no problems but I don't like it any more than my other ones.
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