Martelli Rotary Cutter
#12
Call their customer service - they will get you a new spring... or if they will be at a Quilt Expo near you - take it with you and they will replace it there at the show for you!
#14
Super Member
Join Date: Jan 2012
Location: The Colony, TX
Posts: 3,364
#15
Junior Member
Join Date: Jul 2011
Location: Guam
Posts: 160
#16
Right after I purchased mine, the spring came off and I called them. They said send it back and they replaced it. I do like mine; however, I have to say I don't use mine correctly most of the time. I tend to 'pinch' mine rather than leave my wrist in horizontal position like you're supposed to.
#17
Super Member
Join Date: Oct 2010
Location: Fox Valley Wisconsin
Posts: 1,920
I had one and ended up selling it. I had osteoarthritis surgery many years ago. Something about the way you have to hold it and push down really bothered my hand. I do fine with the ergonomic Olfa cutter.
#20
Member
Join Date: Jan 2012
Location: Rockwall, Texas
Posts: 64
If you call they will send you new springs, you just need to know if it is a 60mm or 45mm blade, free of charge. They even have a video on their web site to show you how to put it on. I did it myself, even with my crooked fingers!
I really love my Martelli cutter. I have to sit for everything, and using this cutter makes it easy. It cuts so easily without any pressure on my hands either. I highly recommend this for anyone, but especially those with painful hands and wrists.
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