My Accuquilt Go is dead!

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01-02-2011, 11:12 AM

Raggiemom

Super Member

Thread Starter

Join Date: Nov 2010

Location: Cincinnati, OH

Posts: 4,010

Well, I've broken it! :( My husband was going to crank some material through for me since I hurt my finger and couldn't do it myself. I miscounted and put 8 layers instead of 4 and then draped the extra on top of the mat to get it out of the way and told him to crank. (Yes I know, REALLY bad idea) Several very bad sounds later, the mat and die are stuck in the machine and the handle has absolutely no tension in it. We can't get the mat to budge forwards or backwards. We're going to call Accuquilt in the morning and see if they have any ideas but I have a bad feeling about it.

So, word to the wise, don't try cranking through more layers than recommended!

01-02-2011, 11:13 AM

sueisallaboutquilts

Power Poster

Join Date: Feb 2010

Location: Ohio

Posts: 17,068

Oh no! Sorry to hear that. I don't have one but hate to hear of our toys breaking :(
Hope you can get it fixed.

01-02-2011, 11:26 AM

amma

Power Poster

Join Date: Jul 2007

Location: Out searching for some sunshine :-)

Posts: 58,856

I hope they have good news for you!!

01-02-2011, 11:27 AM

LoveBug

Member

Join Date: Dec 2010

Location: Illinois

Posts: 99

Oh! Wow! Yah... ummm, don't do that. :)

I'm sure AccuQuilt will have some advice for you. Please let us know how it turns out.

Ebony

01-02-2011, 11:31 AM

Snorky Lvs2Quilt

Super Member

Join Date: Oct 2010

Location: Southern Calif.

Posts: 2,287

AccuQuilt, and embroidery machine are high on my list for 2011. Thanks for the warning. Sorry you had to experience the "problem" but I appreciate your letting us know to make sure we are vigilant with following instructions to the letter. Good luck. Hopefully it can be fixed with minimal to no cost.

01-02-2011, 11:32 AM

magpiefeather

Senior Member

Join Date: Apr 2010

Location: Montana

Posts: 698

OH NO so sorry to hear that! But it MUST happen to other people and there may be like a safety latch or something for when this happens. I'll cross my fingers that it can be fixed!

01-02-2011, 12:26 PM

Candace

Super Member

Join Date: Jan 2010

Location: Outer Space

Posts: 9,319

No safety latch to prevent people putting in more layers than they should;> Hope you can get it fixed inexpensively.

01-02-2011, 12:30 PM

dellareya

Super Member

Join Date: Jul 2010

Location: Bay Area, Ca

Posts: 1,591

Please let us know how this turns out for you.

01-02-2011, 12:39 PM

lalaland

Super Member

Join Date: Jan 2010

Location: Yakima, WA

Posts: 2,439

I'm waiting for mine to come in the mail, it was backordered. The gal I ordered it from, who owns a quilt shop, said she had a group on Yahoo called TheAccuQuiltDivas and suggested I join. You might look there for some info too.

I'll keep my fingers crossed!