Need opinions about fabric quality from Connecting Threads
#131
Originally Posted by jacqstash
Hi - I have ordered from them a couple of times, but was not that happy with the quality - thin and stiff - OK for charity quilts. I think I would keep searching quilt shops for good quality material - especially for a wedding present!
#134
I ordered from them for the first time this winter nad when my material arrived, I was extremely happy with the fabric. I will be ordering again from them when I need more fabric. Very fast service also.
#137
Originally Posted by insgal62
I am getting ready to start a very large quilt as a wedding gift for my friend's daughter. Her Mom recommended the colors to be black and grey to match the new comforter set she had purchased for them. Then they would place my quilt neatly folded at the foot of the bed.
I spent days looking for fabric only to be hugely disappointed not only in the lack of choice in grey and black tone on tones. But what little I could find was extremely poor quality fabric. Very thin and crappy. I spent hours looking online and came across two of the three fabrics I need for this quilt at Connecting Threads.com Customer Service told me they manufacture all their own fabrics. Has anyone been ordering from them and if so . . . how did you like the quality of the fabric? I need 15 yards of one particular fabric and I would hate to order that much and be stuck with something that was poor quality. I'd love to hear your feedback!
Thanks everyone! Sandi
I spent days looking for fabric only to be hugely disappointed not only in the lack of choice in grey and black tone on tones. But what little I could find was extremely poor quality fabric. Very thin and crappy. I spent hours looking online and came across two of the three fabrics I need for this quilt at Connecting Threads.com Customer Service told me they manufacture all their own fabrics. Has anyone been ordering from them and if so . . . how did you like the quality of the fabric? I need 15 yards of one particular fabric and I would hate to order that much and be stuck with something that was poor quality. I'd love to hear your feedback!
Thanks everyone! Sandi
#139
I posted yesterday that I wrote to CT and said that I would post their reply here as soon as I received it.
Well, let me tell you, their customer service is right on the ball.
I wrote at 5:30 yesterday and it was before 1:15pm today that I received the following answer.
Dear MaryJane,
Unfortunately, there are no large working textile mills in the US. So it is common practice among all fabric companies to have fabric made outside of the United States. In the past we have used manufacturing plants in India and Mexico. Our current fabric collections are made in Mexico, Indonesia, and Korea. The pricing reflects savings to you as there is still no "middle people", and we deal directly with our manufactures. We are an American company and still have our main headquarters and customer service call center in Vancouver, Washington and our warehouse in Columbus, OH.
Sincerely,
Melissa
Connecting Threads Customer Service
Phone: (800) 574-6454
Well, let me tell you, their customer service is right on the ball.
I wrote at 5:30 yesterday and it was before 1:15pm today that I received the following answer.
Dear MaryJane,
Unfortunately, there are no large working textile mills in the US. So it is common practice among all fabric companies to have fabric made outside of the United States. In the past we have used manufacturing plants in India and Mexico. Our current fabric collections are made in Mexico, Indonesia, and Korea. The pricing reflects savings to you as there is still no "middle people", and we deal directly with our manufactures. We are an American company and still have our main headquarters and customer service call center in Vancouver, Washington and our warehouse in Columbus, OH.
Sincerely,
Melissa
Connecting Threads Customer Service
Phone: (800) 574-6454
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