need to vent
04-07-2011, 08:30 AM
#41
Super Member
Join Date: Dec 2010
Location: West Virginia
Posts: 2,316
I scheduled a class one time at a local quilt shop. When I went to the class (which is 15+ miles away) I was told that not enough people had signed up and the class was cancelled. No one called to tell any of those who had scheduled that there would be no class. I have never signed up again and most likely will not sign up in the future. Waste of gas money if nothing else.
04-07-2011, 08:42 AM
#44
Senior Member
Join Date: Feb 2010
Location: Austin, TX
Posts: 847
It would make me want to vent with the gals here too; after loading up everything in the vehicle, gas, time waiting-the older I get the more valuable every minute is to me. How COULD she forget is what I would be asking. This is her business, for Lord's sake! I hope you have other alternatives as far as future classes go.
04-07-2011, 08:47 AM
#45
Junior Member
Join Date: Oct 2010
Location: Corbin,Ky.
Posts: 235
Originally Posted by RkayD
Customer service seems to becoming a thing of the past here lately. People have no honor and pride in what they do...and I'm running into it across the board. Its very discouraging at times.
04-07-2011, 09:10 AM
#46
Power Poster
Join Date: May 2008
Location: MN
Posts: 24,522
Stuff happens.
It was a disappointing thing that your instructor goofed up.
You can always try to be "compensated" for your time by asking for another class or getting a refund.
However, if that's the worst thing that has happened to you recently, life is still good.
It was a disappointing thing that your instructor goofed up.
You can always try to be "compensated" for your time by asking for another class or getting a refund.
However, if that's the worst thing that has happened to you recently, life is still good.
04-07-2011, 10:55 AM
#47
Senior Member
Join Date: Feb 2011
Location: CA
Posts: 391
Originally Posted by RkayD
Customer service seems to becoming a thing of the past here lately. People have no honor and pride in what they do...and I'm running into it across the board. Its very discouraging at times.
04-07-2011, 11:05 AM
#48
Super Member
Join Date: Feb 2011
Location: Perry, Oklahoma
Posts: 4,373
Is wondering why didn't she write it down when she made the class....then she wouldn't had forgotten, maybe being late to her shop has happen more than one time, and maybe thats why her business is going down road...
Things that make you go hmmmmmm!
Things that make you go hmmmmmm!
04-07-2011, 11:05 AM
#49
Senior Member
Join Date: Feb 2011
Location: CA
Posts: 391
Originally Posted by lalaland
Ok, you gave it a second chance, which was very generous of you considering your first experience. I would have led a revolt half way through the first class.
Since she's trying to do these classes herself, and had no one watching her shop during the first class, she's probably trying to keep her head above water by fulfilling the roll of shop keeper and teacher at the same time, but taking your money and giving you partial time and hit and miss instruction is a crime!!
I'd ask for my money back. I'd tell her I had the time for when the class was originally scheduled and I was there, unfortunately I'm unable to make your rescheduled class time so please refund my money. If she refuses and you end up taking the rescheduled class and you get the same partial time and hit and miss instruction, I would be noisy about it during the class and I bet others would be as well.
Since she's trying to do these classes herself, and had no one watching her shop during the first class, she's probably trying to keep her head above water by fulfilling the roll of shop keeper and teacher at the same time, but taking your money and giving you partial time and hit and miss instruction is a crime!!
I'd ask for my money back. I'd tell her I had the time for when the class was originally scheduled and I was there, unfortunately I'm unable to make your rescheduled class time so please refund my money. If she refuses and you end up taking the rescheduled class and you get the same partial time and hit and miss instruction, I would be noisy about it during the class and I bet others would be as well.
04-07-2011, 11:11 AM
#50
Senior Member
Join Date: Feb 2011
Location: CA
Posts: 391
Originally Posted by sunrise450
I so agree and so embarrasing. I even forget names. I will be introducing or even speaking to someone (family included) and when I get to the name, I draw a blank.
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