mmonohon

I do believe I also will be opening a paypal account to relieve the stress of going through a situation like this again.

I made two orders online 5 days apart. The company that we have all been talking about and another online store. I order first from the one we talked about and 5 days later from the fabric depot. Fabric Depot's order arrive yesterday (Way to go Fabric Depot---fast and accurate---love it). I still have not received the order from doxie.

BUT yesterday I sent doxie an email with receipt and stated my case, they kindly emailed me today and apologized for lack of response. They promised to immediately ship my order. I hope I am not being over naive but I hope they will fulfill their word.

I DO KNOW that I will shop at Fabric Depot more often. Fabric Depot rocks!!

cathyvv

Debit cards and stores going out of business - a bad combination.

mmonohon

I should have known. Always looking for the best in people (let down to often and should change my ways.)

Zhillslady

I worked in the credit filed for several years. Call your credit card company. The seller is not allowed to charge your card until the item is shipped. Once you file a notice with the credit card company they will attempt to contact the company. If they get teh same response you do (none) they will probably take care of issuing back a credit for you until the seller responds. hope that helps.

natalieg

Wonder if we will all hear back from them? I gave up calling after I filed my claim, but still have no responses to my VM's or emails. I told the bank that if they send the fabric, I will cancel the claim, so cross my fingers!

lorils

doxieshop.com and I ordered also on Jan 11 and have not received my fabric.

natalieg

Did you ever get your fabric?

mmonohon

[quote=natalieg]I got that email too... saying that she was ill. But since then I have tried several more times to get an update/status via emails. She has not responded. I felt I had no other choice, so I went to the bank yesterday and filed a claim due to merchandise never being delivered (ordered 1/6) and her lack of response. ( I so needed that fabric for my son's friend's birthday coming up fast). I am so mad that it would take someone almost a month to ship (let alone --acknowledging an email).

lorils

I ordered from doxieshop on 1/11 and emailed a few weeks after that 3 times. I finally got a response that she was sick the whole month of January. Now that she responded to my email I am hoping my fabric comes. I will keep you posted. I like to give people the benefit of doubt but ... If she can't keep up take the website down until all the orders are filled.

mmonohon

It has been frustrating for us all.