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    Old 01-13-2011, 11:25 AM
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    So, I'm working on my Blooming 9 patch and I run out of a particular fabric. My LQS doesn't have any more, so I go online and find it at Shabby Fabrics. (Sorry, Nancy, I looked at Favoritefabrics first, but it wasn't listed) I called them to make sure they had enough, and Julie, the person I spoke with promised to look for the order as soon as it came through and expedite shipping for me. ONE HOUR later, I get an email confirming that the order has been shipped, with the tracking number!! Now is that customer service or what!!! I am really impressed!!

    http://www.shabbyfabrics.com/
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    Old 01-13-2011, 11:27 AM
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    Thanks for letting us know about this shop :D:D:D
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    Old 01-13-2011, 11:38 AM
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    That's so nice to hear!! Thanks!
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    Old 01-13-2011, 11:41 AM
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    I love it when shops go the extra mile! That's how shops will stay in business, no matter how expensive fabric gets! (IMHO, that is).
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    Old 01-13-2011, 11:45 AM
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    that is great to hear! I love your avatar :D

    Originally Posted by gaigai
    So, I'm working on my Blooming 9 patch and I run out of a particular fabric. My LQS doesn't have any more, so I go online and find it at Shabby Fabrics. (Sorry, Nancy, I looked at Favoritefabrics first, but it wasn't listed) I called them to make sure they had enough, and Julie, the person I spoke with promised to look for the order as soon as it came through and expedite shipping for me. ONE HOUR later, I get an email confirming that the order has been shipped, with the tracking number!! Now is that customer service or what!!! I am really impressed!!

    http://www.shabbyfabrics.com/
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    Old 01-13-2011, 12:28 PM
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    Originally Posted by Mattee
    I love it when shops go the extra mile! That's how shops will stay in business, no matter how expensive fabric gets! (IMHO, that is).
    Mattee, I agree with you :thumbup:
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    Old 01-13-2011, 02:04 PM
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    Wow, that IS great service!
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