zipit

I had and issue with one of mine. It was just under two years old. I called them, emailed them the receipt and S/N and they sent me a new one for under $10.00. I was pleased. I didn't have to return the old one, they wanted a picture with the cord cut off.

ErinMarie

Mine does as well, in addition to usually having a guarantee that it works. I tossed my reciept already unfortunately. >.<

I was wondering if it was the ballast and will research that as well to see what is locally available and the cost associated with that. I'm out a grand total of $23 at this point. I think I better stop :-P

Nammie to 7

How frustrating! However, it was interesting to read other posts about contacting the dealer, etc. Good luck.

eann

Thank you for this discussion. I have had the same problem. Light went out, bought a replacement bulb.....nothing. I haven't disposed of the lamp yet but believe I will now. Doesn't sound like much hope for it.

Becky Crafts

My husband was able to put a new ballast in ours. It was given to us and didn't work. Now I use it all the time! Love it!

callen

I too, had a problem with my ott lite after having it for a few years & took it to my local retailer & he was able to fix it. I believe he got the new part from the company (I think it was in the connection plug but not sure) & voila, success. He is a sewing machine retailer who also sells ott lites. Hope you find a solution.

labtechkty

Sounds like you have wiring issues...might want to get someone who knows anything about wiring to take a look at it..

Sewstar

I had a problem, emailed the company and never got a reply. I eventually purchased a new one.

applique

Buy your new Ott light at Lowe's for about what it would cost to fix the old one, and much cheaper than JoAnn's.

Morag

Happened to me just yesterday....Bought a new bulb, no response...Hubby worked on it..no good..in the trash now!!!