Praise for Fabric.com

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02-02-2011, 03:38 AM

#21

k9dancer

Super Member

Join Date: Aug 2010

Location: Mena, Arkansas

Posts: 1,351

Quote:

Originally Posted by davidwent

Fabric.com rocks! free shipping for orders over 35 bucks!! Now who can't spend 35 bucks on one order?? LOL
David

So true. They send our daily email specials, too. Soooo addictive. I have to have the emails go directly into a folder so I don't spend too much. They do give great service!

02-02-2011, 04:43 AM

#22

Hen3rietta

Senior Member

Join Date: Dec 2010

Location: SE Pennsylvania

Posts: 620

I've ordered from fabric.com for many years and have always had fast and courteous service. The one time there was an error they corrected it immediately and told me not to return the wrong selection. If I weren't on No-buy again this year I'd browse their site more often.

Diana

02-02-2011, 05:04 AM

#23

#1piecemaker

Super Member

Join Date: Oct 2007

Location: Ashdown, AR

Posts: 9,238

So nice to hear a praise report for a change. I always like it when someone goes the extra mile.

02-02-2011, 05:31 AM

#24

IT_Nana

Junior Member

Join Date: Aug 2010

Location: Texas

Posts: 201

Quote:

Originally Posted by SuzanneG

Ooh, Fabric.com is one of my favorite sites to order fabric from. They cut their yards 37" instead of 36". I love that! I can't count how many times I've gotten home from my LQS and my one yard of fabric (which I paid dearly for) was cut crooked and by the time I prewashed and straightened it up for cutting, I was well short of that one yard. Adding that extra inch is just another nice plus from the great folks at Fabric.com. :D

I've had the same experience with my LQS. I had to go back and buy an extra 1/4 yd to finish my project. Why are they so stingy with their cuts?? I can understand that adding an extra inch on each cut might affect their profit, but it seems that they'd be more interested in having happy customers.

02-02-2011, 05:39 AM

#25

CarrieAnne

Power Poster

Join Date: Apr 2010

Location: Whitewater, WI

Posts: 24,528

That was really nice!

02-02-2011, 05:41 AM

#26

grann of 6

Super Member

Join Date: Jul 2010

Location: Glenmoore, PA

Posts: 7,941

Quote:

Originally Posted by quilt1950

I've read some unpleasant experiences some of you have had with online purchases, so I thought I would post about my good experience.

I recently ordered 8.5 yards of fabric for a quilt back from Fabric.com. It was $3.95 clearance fabric. The order went smoothly and the fabric arrived yesterday. I pulled it out of the box, and a small piece the fabric, about 1/2 yard, fell to the floor. I thought they had pieced my 8.5 yard order, and that I would have to piece my quilt back. BUT -- when I measured the big piece, it was a generous 8.5 yards! I can only speculate that the smaller piece of fabric was all that was left, and so they included it in my order.

My tiny stash is now a bit larger!!

I had a similar experience with them. But they added a notation on my bill that one of the pieces I ordered was end of bolt, so they added the extra 1/2 yard with no additional charge. They are my favorite on line store.

02-02-2011, 05:53 AM

#27

Joanne

Member

Join Date: Mar 2010

Location: Mass.

Posts: 80

One company I never hesitate ordering from. Very good service.

02-02-2011, 05:57 AM

#28

Ann L

Super Member

Join Date: Apr 2010

Location: Burlington, NC

Posts: 1,730

I just placed two orders. One from a LQS and they sent a generous yard piece and the other from Joanns, it was right on the line. Good thing it was pretty much squared up or I would have been in trouble. It is so nice to do business with someone that is a bit more thoughtful of their customers.

02-02-2011, 06:08 AM

#29

MamaHen

Senior Member

Join Date: Apr 2009

Location: North Florida

Posts: 976

I have ordered two times in last month, and both orders arrived within a couple of days. Can't say enough good things about their service. I'll start ordering more often.