I also think highly of them, they give GREAT SERVICE no matter if it's an order their filling or answering a question it's done very professional but SUPER FRIENDLY. Can't say enough good about them.
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Last year I ordered some fabric and I didn't receive the correct ones. The red Batik was a faded red and white print. I called and they immediately figured out what had happened and sent me the correct fabric. I didn't have to ship back the wrong piece, she told me to keep it. Since it wasn't the kind of print I like, it's been used to practice fmq on. It was nice to get a free yard of fabric, tho.
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I have used connecting threads several times in the past year and have never been disappointed with anything. I also save lots of money on their threads and materials. Great company.
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Thanks for the information, I have not ordered from them...yet!
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YEA Connecting Threads. Love them
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Originally Posted by RonieM
(Post 5753006)
Connecting Threads has great customer service!
I still get all my threads from them, but it still irks me about the customer service. Thanks for letting me vent! |
I also love CT. There customer service is way above the average. Love to order from them!
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Absolutely the best company on the internet..... get this, I ordcered a closeout fat quarter bundle and 1 fabric was missing. I wrote to them and identified the missing fabric. Because that fabric was no longer available, they sent a new complete bundle.... WOW...love them
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