I have a scoll faced 1938 and also an 1950 fw. Love it! I will be selling my 1938 soon on this board. Have another one that is not a FW but an 106 and a 66 model. something has to go...mama needs a new roof!

You need to try what some of the Ladies here have suggested. You need to find a manual on line as suggested and just keep trying until you get it to work right. Sometimes you have to help yourself.

If it comes down to it, file a not-as-described claim with PayPal. I believe you have 45 days to do so, but you might double-check that.

After the claim is filed, if you and the seller still can't mutually resolve the problem, PayPal will have you ship the sewing machine back to the seller. It is CRITICAL that you use a tracking number or delivery confirmation number, because that's your proof that you returned it. I personally would insure the package as well.

Once PayPal has determined that the sewing machine has been returned, they should issue you a full refund. Do note that you won't get a refund for the return shipping, but you should get refunded everything you paid the seller.

What kind of feedback does the seller have? S/he may not realize that "all sales are final" doesn't mean much when it comes to buyers who pay through PayPal and/or with a credit card. You do have recourse if the seller doesn't make things right.

But I hope you're able to work things out before it comes down to having to file a claim. Hopefully it's just a simple thing. :)

Did the box have any shipping damage?

moonrise is right...

I had a bad experience a few years ago with a seller. The item I purchased never came. He claims I never paid for it. I had proof that I did. I contacted Ebay and they never answered me back. I gave him a very negative feedback and in turn he did the same on mine. I was furious but there was nothing I could do. He didn't appreciate my negative feedback and comments and put the money back in my PayPal account. I think he was pulling a fast one and reselling items. I didn't buy from Ebay for several years.

I still don't understand WHY jump on complaining when advice that has been given has not even been tried yet. Tinkering or trying the advice isn't going to do any more damage to the machine if in fact, it is broken.
Plus, with items SOLD AS IS, it's buyer beware and I doubt you'll get any money back.
Just saying.......

I bought a machine on eBay and when I received it,it didn't work. I contacted the seller, but he basically told me he wouldn't do anything about it. I contacted eBay and told them my story and how I had to have it fixed before it would work and I did get a refund on that. I could have sent it back to the seller for a refund of my money, but I knew it was basically a good machine, just needed a good cleaning. If you bought thru PayPal, there is a good chance you will be able to resolve the issue some how. all of this must be done within 45 days of purchase. Hope this helps.

I feel for you!! The heartbreak of the machine the angry DH!!!! Mine would be too!!! I have bought numerous things on ebay, never had an experience go that way!!! I have worried about it but been very fortunate!.... did you pay through PayPal? don't they have some sort of resolution process? Just a thought.

The needle goes in differently than the newer machines. Make sure you have it in the proper place.

Roberta,

I hope you tried all the advice given here. Sometimes machines we're not familiar with give us a hard time until we figure them out. The things suggested here seem simple enough; I doubt you're going to make the machine any worse by checking these things out. You may save yourself a lot of time and trouble. Let us know how you resolve it.