I also like to purchase books from Amazon. Please, I would also like the name or the link to her store.

WOW! What a pleasure to hear about above and beyond customer service. Thanks for sharing.

Amazon-savvy shoppers should be able to find her from the info in her letter. I have emailed her to ask if I can link her store here. I want her permission first, ladies. But if you find her independently, well :roll: :D :thumbup:

Praise the lord - there is still some great Customer Service out there.

Wow good

What a considerate person. I hope you really enjoy the book.
Happy quilting, Kutnso

How impressive. Nice to hear these kind of stories now days.

WOW! what great service. She is a good business woman and knows how to treat her customers.

WOW! what great service. She is a good business woman and knows how to treat her customers.

Sorry, my reply went twice. Don't know what happened.

luce321

WOW - now that is an on-line seller that we should ALL frequent!! Thanks for posting this. I,for one, check out vendors on this blog before I spend my very hard earned money.........and if there are negative comments,....well....my money is just spent elsewhere.

OMG! They are one in a million.

Yowza! That is a good one.

What an extra mile, service like that is hard to come by.

WOW, This is outstanding customer service and one rarely receives this much thoughtfulness. Kelela

WOW, that is customer service.

That is so nice. I hope it rubs off on others.

Wow, can't beat that service,

Sounds like this lady really does appreciate her customers. Good for her!

I can hear the Devil crying, "It's cooold down here!"

Good for her! Who is the seller?

that is fantastic, she sure cares about her customers

How very nice. Most don't even bother to thank you for purchasing from them, let alone go out of their way to see that you get what you ordered. That's the kind of person i want to do business with. Glad you're getting what you wanted.

That was incredible service. I'd love to know who it is as well! - found her. :)

Don't you love people with integrity?

I found her as well, she will definately get my business!

I am sooooo impressed!

***** (5 Stars) for Customer Service.

What super customer service! I would have expected an apology-not the effort she went to. Very nice.

wow

What fantastic service! Hope she agrees that you can post her link! I will definitely seek her out!

I missed the sellers name pls pass that info would love to give her my business as well

That is awesome! :thumbup:

wow, this is truly wonderful customer service. What is the name of the book? Or her website////