Maybe try a needle one size up??
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Usually when this happens to me (I have a Pfaff Grandquilter, 9" throat, on an Inspira frame) it is because I have the take-up roller too high above the sewing machine base.
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There has been a lot of really good information shared here and I hope that it helps you out. Welcome to the board and I hope to hear that you solved your problem and are back to quilting by the time that you read my post. Good luck.
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Try different thread, my old machine wouldn't sew with one brand. Check the throat plate for a little burr. I have had good luck with a denim needle.
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I had this problem fmq on my Bernina. I finally changed to Signature thread and organ needles.
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Thanks for the suggestions,hopefully one of them will work. As for needles I've tried Schmetz 110/18, 90/14 quilting 80/12 topstitch and Superior Titanium 110/16 & 90/14.
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Hello, Please clarify: spacing incorrect for the sandwich and machine bed. The sandwich is skimming the machine bed, not really any daylight between the two. As for too tight - do you mean the clamps on the edges (not on the rollers)? Thanks for your help!
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Hello, The sandwich is skimming the machine bed, is that low enough? Thanks for your help.
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Hello, How did you know your timing was off? It is visual thing? Thanks for your help!
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Hello, What is the sure stitch? I check all the other settings you mentioned and oiled it in the bobbin area. I'm not up an running yet - tried to sew again; it did fine off frame, on the frame UGH!@$#^$*@*(% Thanks for your help!
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