daesy3

I have a Fiskars rotary cutter (with orange button) that won't let the blade stay engaged to cut.. Is there a remedy for this??? It's useless as it is....

gramajo

If it's new, I'd take it back. Have you tried contacting Fiskers to see if they can help?

QuiltE

Sorry that has happened to you. If it's new, take it back. If it's old, perhaps contact the company.

On the up side ... I have had a Fiskars for about 25 yrs now, and it has done miles of cutting, with no problem. I liked it so much, that I bought a 2nd one, when I saw it on sale one time.

cathyvv

Is that the safety one? If so, the same thing happened with the one I bought. I finally threw it away because, as you say, it's useless when it doesn't work.

DOTTYMO

It is safer closing than sticking open. That said it is useless if it will not cut. Ring fiskers and complain nicely and see what they say . They may welcome a calm set of information to stop it happening again.

PaperPrincess

Go to the fiskar's web site and send them a note. They are VERY good at addressing problems.

kamaiarigby

I have one that did the same, I sent Fiskers a email but never got a reply. It was useless as it was, so I jammed a piece of wood just above the red button, this could be dangerous as the cutter is always open, but as I never had young ones here, I don't have to worry to much, plus I keep it in a cutter Cady when not in use.
Hope you get better results with Tickets than I did

nativetexan

http://www2.fiskars.com/Customer-Service/Warranty-Claim
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Julie in NM

contact them. I've had two cutters replaced for free. Just had to scan a pic of cutter and in about 3 weeks had a new one in the mail..no questions asked. Great company for cust service.!!