Problems with Tin Lizzie?
10-31-2010, 08:27 AM
#27
Member
Join Date: Apr 2010
Location: Kirkland, WA
Posts: 8
Hi Karen,
I like my Tin Lizzie and think it's priced well; however, I wasn't offered classes on how to use it. It takes a lot of patience, practice, and Internet surfing to find info and make friends with the machine--that is probably of any long-arm.
After almost a year, I had a problem with one of the decoders, and the company was quick to work with me to solve it. If you decide to buy a Tin Lizzie, let me know, and I will describe the problem, which is easily fixed.
Otherwise, I've not had problems. There a a number of blogs plus YouTube videos that are very helpful. I would recommend the machine because it's solid and well priced. BTW, I didn't buy the Shirley Stitcher because I want to do the quilting free-hand rather than watch the machine do the quilting.
Sharon
I like my Tin Lizzie and think it's priced well; however, I wasn't offered classes on how to use it. It takes a lot of patience, practice, and Internet surfing to find info and make friends with the machine--that is probably of any long-arm.
After almost a year, I had a problem with one of the decoders, and the company was quick to work with me to solve it. If you decide to buy a Tin Lizzie, let me know, and I will describe the problem, which is easily fixed.
Otherwise, I've not had problems. There a a number of blogs plus YouTube videos that are very helpful. I would recommend the machine because it's solid and well priced. BTW, I didn't buy the Shirley Stitcher because I want to do the quilting free-hand rather than watch the machine do the quilting.
Sharon
10-31-2010, 09:12 AM
#28
Junior Member
Join Date: Sep 2010
Location: USA
Posts: 110
I bought my TL at the Paducah quilt show and have been quite happy with it. I have had only a few problems and those were handled with a phone call to Greg, the tech at Tin Lizzie. There is a yahoo group for Tin Lizzie (tinlizzielongarm) that is independent of the company. You do have to join, but it is an active group and has a lot of information including direct telephone numbers to some of the people at TinLizzie. With that many problems you should be getting a solution, not more talk.
10-31-2010, 09:20 AM
#29
Power Poster
Join Date: Jan 2009
Location: Front row
Posts: 14,646
Many repairman are just part replacers, guessing until the right part is replaced. Also if you take a video of the machine messing up sending it to the repairman if he is any good he will know what is causing it. I would post the video of it messing up on Youtube, the exact name of the machine and where I bought it and the customer service, or lack of, I have gotten.
10-31-2010, 09:23 AM
#30
Member
Join Date: Oct 2010
Posts: 10
You sound like me....no Qbot....I want to do it myself...
I really enjoyed talking to Ernie and have e-mailed him through my husband several times..... I think if the Ansley runs like the Tin Lizzie I will end up with it....
I remember him saying you could use a number of different types of threads... and I liked the only one place to oil and the oil being contained....
Do you have any problem with the cord that comes from the bottom and plugs into the machine....I have read that some have and it is a real pain esp if it happens during quilting a quilt....have to move machine and then replug???
I really enjoyed talking to Ernie and have e-mailed him through my husband several times..... I think if the Ansley runs like the Tin Lizzie I will end up with it....
I remember him saying you could use a number of different types of threads... and I liked the only one place to oil and the oil being contained....
Do you have any problem with the cord that comes from the bottom and plugs into the machine....I have read that some have and it is a real pain esp if it happens during quilting a quilt....have to move machine and then replug???
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