Purchasing from blog sites
#1
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A few months ago I found a list of items for sale by website participants (quilting blog). I found several reasonably priced books/ patterns and placed my order by private email to the seller. We agreed on the total price, I sent her a check ($30.00). She received my check and cashed it, but I did not receive my merchandise. She seemed distraught and remorseful that I hadn't received it, checked with me several times, but never offered to refund my money. I did not ask for reimbursement either. I feel that it was my responsibility to send payment, and hers was to provide the merchandise. I am not going to pursue the issue, but am curious as to how some of you might have handled a situation like this?
#2
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Originally Posted by LeeJay
A few months ago I found a list of items for sale by website participants (quilting blog). I found several reasonably priced books/ patterns and placed my order by private email to the seller. We agreed on the total price, I sent her a check ($30.00). She received my check and cashed it, but I did not receive my merchandise. She seemed distraught and remorseful that I hadn't received it, checked with me several times, but never offered to refund my money. I did not ask for reimbursement either. I feel that it was my responsibility to send payment, and hers was to provide the merchandise. I am not going to pursue the issue, but am curious as to how some of you might have handled a situation like this?
#3
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I learned that when I send something out, to make sure there is a way to track it. You could ask for the tracking number for the shipment. On the other hand, I bought something once that finally showed up about a month later. Looked like the post office had sent it pretty much around the world before it arrived.
#4
Super Member
Join Date: Jan 2010
Location: West Coast
Posts: 9,267
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I don't know what more you can do. I actually had an opposite sort of experience. I ordered a pattern once, and the blogger sent me two because she was out of town for the weekend, and was sorry she had sent my pattern late. I hadn't even complained or noticed the delay.
#7
Super Member
Join Date: Jan 2010
Location: West Coast
Posts: 9,267
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Originally Posted by Boston1954
The first thought in my mind would be a call to the Better Business Bureau.
#8
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It has probably been four months since this transaction took place, so I have given up on ever receiving it. She sent the pkg at the cheapest rate, and there was no tracking service. She seemed sincere, etc. I will just consider the $30. as a charge for good future know-how and am not attempting to get my money. Just wondering if it has happened to any of you and what you did, or would do if it did happen to you.
#10
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Originally Posted by LeeJay
It has probably been four months since this transaction took place, so I have given up on ever receiving it. She sent the pkg at the cheapest rate, and there was no tracking service. She seemed sincere, etc. I will just consider the $30. as a charge for good future know-how and am not attempting to get my money. Just wondering if it has happened to any of you and what you did, or would do if it did happen to you.
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