Question about shipping - would you be upset if ...?
#12
Power Poster
Join Date: Feb 2010
Location: Ohio
Posts: 17,068
Originally Posted by sewhappy30
I prefer cheaper shipping. Pretty's nice but cheaper is better for me.
#14
Super Member
Join Date: Apr 2010
Location: Illinois
Posts: 9,312
One of the guages I use for measuring the integrity of an on-line shop is how the shipping charges measure up. Those that really only charge the actual shipping or maybe a few cents over I believe have integrity. Those that use larger boxes than needed, charge a handling fee, or ingeneral do not manage the shipping part to benefit the consumer are my last choice.
I would be glad to get a lower cost for shipping ....if I really wanted I can re- bundle the contents myself.
I would be glad to get a lower cost for shipping ....if I really wanted I can re- bundle the contents myself.
#17
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Join Date: May 2009
Location: Orchard Park, NY (near Buffalo, which is near Niagara Falls)
Posts: 3,884
One of the gauges I use for measuring the integrity of an on-line shop is how the shipping charges measure up. Those that really only charge the actual shipping or maybe a few cents over I believe have integrity. Those that use larger boxes than needed, charge a handling fee, or in general do not manage the shipping part to benefit the consumer are my last choice.
http://www.equilter.com/cgi-bin/webc...58110308784.f7
Elkabee is another reputable online store, and their shipping prices (which include insurance) are also above flat-rate-envelope costs:
http://www.elkabee.com/service/shipping.html
I guess what I'm asking is, there are lots of places that charge more than actual USPS cost for shipping, and I'd hate to think that shoppers view them as less than reputable, based just on that.
Your thoughts?
#18
I'd choose lower cost shipping
So my question is... would you be upset if your bundle was taken apart before shipping, so that it would fit in a flat-rate envelope? It wouldn't be as pretty. But shipping costs could be lower.
So my question is... would you be upset if your bundle was taken apart before shipping, so that it would fit in a flat-rate envelope? It wouldn't be as pretty. But shipping costs could be lower.
#19
Super Member
Join Date: Apr 2010
Location: Illinois
Posts: 9,312
Originally Posted by Favorite Fabrics
One of the gauges I use for measuring the integrity of an on-line shop is how the shipping charges measure up. Those that really only charge the actual shipping or maybe a few cents over I believe have integrity. Those that use larger boxes than needed, charge a handling fee, or in general do not manage the shipping part to benefit the consumer are my last choice.
http://www.equilter.com/cgi-bin/webc...58110308784.f7
Elkabee is another reputable online store, and their shipping prices (which include insurance) are also above flat-rate-envelope costs:
http://www.elkabee.com/service/shipping.html
I guess what I'm asking is, there are lots of places that charge more than actual USPS cost for shipping, and I'd hate to think that shoppers view them as less than reputable, based just on that.
Your thoughts?
#20
Originally Posted by Favorite Fabrics
I guess what I'm asking is, there are lots of places that charge more than actual USPS cost for shipping, and I'd hate to think that shoppers view them as less than reputable, based just on that.
Your thoughts?
Your thoughts?
-fetch it from stock
-measure & cut
-deduct from inventory
-pack for shipping
-weigh it
-print and plaster the postage onto the box
-get it to shipping area
-organize for pickup or transport to shipper's location
-keep and track shipping record
-establish, track & maintain customer account records
-credit/debit card fees, paypal fees, or the cost of manually processing paper checks received in the mail
everything after the cutting step involves extra time, which means salary, benefits, tax and supplies expenses. all of that is incurred in addition to the actual price of postage or commercial carrier fees.
therefore, a reasonable handling fee above actual postage is not out of line. we tend to forget that.
i don't mind paying a bit extra for the convenience of being able to shop at any hour of the day or night - holidays included. i can shop in my jammies and fuzzy slippers. heck - i could shop nekkid if i wanted to. i don't have to drive anywhere, shlep packages, or stand in line.
on those rare occassions i come across a vendor that charges what my instincts tell me are unreasonable fees i will close out and move on.
most of the time, though, i feel i've come out ahead.
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