A quilt shop quandary...what would you do?

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12-03-2011, 04:20 PM

#11

valleyquiltermo

Super Member

Join Date: Aug 2011

Location: MO.

Posts: 2,681

Quote:

Originally Posted by mighty

I would tell them. Seems like the right thing to do so they will not lose business. Word of mouth can make you or break you.

I agree, they will want to know.

12-03-2011, 04:22 PM

#12

sweet

Super Member

Join Date: Apr 2010

Location: playing with fabric in Louisiana

Posts: 3,246

I think the shop owner would like to know.

12-03-2011, 04:23 PM

#13

barny

Super Member

Join Date: Oct 2011

Location: dallas tx.

Posts: 5,172

I agree with all the above. No one wants to sell that kind of stuff. Barny

12-03-2011, 04:24 PM

#14

caspharm

Super Member

Join Date: Jan 2011

Location: Nevada

Posts: 6,958

I would tell them. It looks like a bad dye job during the printing process.

12-03-2011, 04:34 PM

#15

QandE2010

Super Member

Join Date: May 2011

Location: Florida - formerly Montana

Posts: 3,504

Put yourself in the shop owners shoes. I know you would want a customer to know if something was not right and I am sure that they would want to know also. Like someone said, word of mouth can make or break you. Good luck and let us know what happens, please.

12-03-2011, 04:40 PM

#16

pscott392

Senior Member

Join Date: Feb 2011

Location: Morristown, TN

Posts: 662

Quote:

Originally Posted by Holice

of course, tell the shop about it and show it to them. If flawed then should be replaced.

Agree 100%

12-03-2011, 04:46 PM

#17

MadQuilter

Power Poster

Join Date: Mar 2009

Posts: 15,639

Since you already scanned it and posted here, you can email with a similar message to the shop. A decent business owner will want to know. If she does not want to know, then I would not give her any more of my money.

12-03-2011, 05:07 PM

#18

momto5

Super Member

Join Date: Oct 2009

Location: SC

Posts: 1,909

If I had sold that FQ, I would really expect to be told that it didn't meet expectations. I had a similar situation with an on-line fabric company, didn't have to send the fabric back and they made the purchase good...and THANKED me for calling their attention to it! Good luck in your (ad)venture!

12-03-2011, 05:17 PM

#19

bigsister63

Super Member

Join Date: Jul 2010

Location: Ohio

Posts: 2,148

Quote:

Originally Posted by Holice

of course, tell the shop about it and show it to them. If flawed then should be replaced.

I agree. Of course tell them!!Wouldn't you want to know if it was your shop.

12-03-2011, 05:21 PM

#20

KerryK

Super Member

Join Date: Oct 2011

Location: Heart of Dixie, Sweet Home Alabama

Posts: 1,011

If it were my shop, I would most definitely want to know. And I would also either replace it for you or issue a refund. As someone said, I'd call them and offer to send the photos to them on email, since it is not very close to you.