A quilt shop quandary...what would you do?
12-04-2011, 08:14 PM
#61
Super Member
Join Date: Nov 2008
Location: Long Island, NY
Posts: 8,807
Hey Eddie - nice to see you again. I miss seeing your beautiful quilts! As for this situation - I would definitely let the shop owner know. If it's a reputable shop, the owner will want to be made aware of what's going on. I agree with Newby0709 that sending the photo via email might be the way to go if the shop isn't local. I understand what you are saying about it not being a money issue, but that's not the point. I'm sure if you tell the owner that your reason for bringing this up is because you care about the shop, he/she will be very appreciative. I know I would be. If not, then perhaps the shop isn't one you want to visit again. Keep us posted. I'd be interested to see what you do and what the outcome is.
12-04-2011, 11:28 PM
#62
Super Member
Join Date: Feb 2011
Location: Houston, TX
Posts: 7,312
I would bring it to their attention, in a nice way. If I was the owner, I would want to know about things like this so I can make sure that the staff understand that it isn't acceptable. If poor storage in the store caused it, you would look at ways to fix it, or if it came from the manufacturer like this, then the store owner would want to take it up with them.
Good to see you Eddie, I've missed seeing your beautiful work.
Good to see you Eddie, I've missed seeing your beautiful work.
12-05-2011, 02:30 AM
#63
Senior Member
Join Date: Nov 2010
Location: New England
Posts: 575
This would be a very good way to handle this situation. Perhaps with a followup phone call to make sure they received the email.
12-05-2011, 04:13 AM
#66
Super Member
Join Date: Aug 2010
Location: Australia
Posts: 4,116
I would politely let them know my concerns. Did this once when I asked for 25cm widths and ended up with 20cm widths for all of the selection. The owner was/is a good business person and replaced everything and threw in two extra pieces as a 'sorry' token. They still have my business.
Yours looks like a printing mistake rather than sunlight, judging from the white streaks?
Yours looks like a printing mistake rather than sunlight, judging from the white streaks?
12-05-2011, 04:42 AM
#67
Junior Member
Join Date: Mar 2011
Location: Middle of Florida
Posts: 260
I would let the shop know & see if they will exchange it. I've noticed at big quilt shows FQ's aren't always 18"X22" some times there way off so I quit buying them at shows, have others found this too?
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