Resolution to CT quilt kit error
03-06-2015, 03:26 PM
#21
Super Member
Join Date: Sep 2011
Location: So Plymouth, NY
Posts: 2,502
CT has good product, prices, selection, employees and service. The continue to make quilting affordable. I'm not interested in the more pricey designer fabrics they offer but appreciate that they do offer them.
03-07-2015, 07:11 AM
#23
Senior Member
Join Date: Aug 2011
Posts: 727
I'm happy to report after several emails back and forth that CT has come through. She offered to give me a refund and apologized for the problem I was having with their kit.
She explained how that came to be. Apparently it wasn't one of their kits and had just put it together with one of their fabric lines that differed from the posted picture.
I also wanted to confirm that their fabrics are still USA made. That info still to come. And I asked why their new lines are so much more expensive. I'll let you know if that information becomes available.
So I'm happy to say I can continue shopping at CT.
SVAL
She explained how that came to be. Apparently it wasn't one of their kits and had just put it together with one of their fabric lines that differed from the posted picture.
I also wanted to confirm that their fabrics are still USA made. That info still to come. And I asked why their new lines are so much more expensive. I'll let you know if that information becomes available.
So I'm happy to say I can continue shopping at CT.
SVAL
The other more expensive fabric was added to their inventory last year (they put out a notice) and it is from other fabric producers such as RJR, MODA, etc. thus the increase in cost. I still like the USA made CT fabric.
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