Go Back  Quiltingboard Forums >
  • Main
  • Safety Recall Elna Excellence 740 >
  • Safety Recall Elna Excellence 740

  • Safety Recall Elna Excellence 740

    Thread Tools
     
    Old 05-31-2011, 07:55 AM
      #1  
    Super Member
    Thread Starter
     
    lovingmama's Avatar
     
    Join Date: Nov 2010
    Posts: 3,751
    Default

    Hi,
    today I got a Recall letter from Elna. Potential safety hazzard, that's what they call it. (Report of an electrical arcing (spark) that caused an internal fire inside one machine, at a dealer's store.( No injuries.)

    Please unplug and stop using your Elna 740 model. Take it back to the dealer where you bought it for a free repair.

    Elna Excellence 740 # Serial

    Starting with Ending with

    030116889 - 030117188
    040136004 - 040136153
    040146872 - 040146921
    040166439 - 040166488
    110007236 - 110007285

    The letter also states, that they are sorry for any inconvenience and are thankful for our support. Shoud you have any questions you can contact them. (800) 631 - 0183 ext. 774
    Or www.elnausa.com

    I hope this is helpful and I didn't go against any rules or regulations, if so I do apologize and please do correct me.

    I wish you all a wonderful day and keep your sewing machines purring.
    lovingmama is offline  
    Old 05-31-2011, 08:24 AM
      #2  
    Administrator
     
    patricej's Avatar
     
    Join Date: Nov 2006
    Location: Southeast Georgia, USA
    Posts: 9,116
    Default

    congratulations to Elna for such excellent cumstomer service! :thumbup:
    patricej is offline  
    Old 05-31-2011, 01:00 PM
      #3  
    Google Goddess
     
    Join Date: May 2009
    Location: Central Indiana (USA)
    Posts: 30,181
    Default

    thanks for letting all of us know

    Originally Posted by lovingmama
    Hi,
    today I got a Recall letter from Elna. Potential safety hazzard, that's what they call it. (Report of an electrical arcing (spark) that caused an internal fire inside one machine, at a dealer's store.( No injuries.)

    Please unplug and stop using your Elna 740 model. Take it back to the dealer where you bought it for a free repair.

    Elna Excellence 740 # Serial

    Starting with Ending with

    030116889 - 030117188
    040136004 - 040136153
    040146872 - 040146921
    040166439 - 040166488
    110007236 - 110007285

    The letter also states, that they are sorry for any inconvenience and are thankful for our support. Shoud you have any questions you can contact them. (800) 631 - 0183 ext. 774
    Or www.elnausa.com

    I hope this is helpful and I didn't go against any rules or regulations, if so I do apologize and please do correct me.

    I wish you all a wonderful day and keep your sewing machines purring.
    craftybear is offline  
    Old 05-31-2011, 01:21 PM
      #4  
    Senior Member
     
    LaurieE's Avatar
     
    Join Date: Mar 2009
    Location: Alachua, Florida
    Posts: 678
    Default

    I think this is the first time I've ever heard of a recall on a sewing machine.

    Thanks for the alert.
    LaurieE is offline  
    Old 07-23-2011, 09:33 AM
      #5  
    Member
     
    Join Date: Jul 2011
    Posts: 1
    Default

    Do you like the machine for quilting? Would you recommend this machine?
    flowerbugok is offline  
    Related Topics
    Thread
    Thread Starter
    Forum
    Replies
    Last Post
    Bataplai
    Main
    6
    12-09-2012 06:56 AM
    Dking
    Main
    1
    10-26-2012 12:33 PM
    Gennynut
    Main
    0
    06-08-2011 06:27 AM
    MilyLily
    Main
    2
    06-07-2011 03:00 PM

    Posting Rules
    You may not post new threads
    You may not post replies
    You may not post attachments
    You may not edit your posts

    BB code is On
    Smilies are On
    [IMG] code is On
    HTML code is On
    Trackbacks are Off
    Pingbacks are Off
    Refbacks are Off



    FREE Quilting Newsletter