Sent an e-mail to Joanne's Customer Service, let's get this ball rolling
#21
Originally Posted by raptureready
I don't have any problems with the Joann's here. So, next time you're near Neil St. in Champaign, Il., stop in and see them.
I have never had a problem at any of them with the coupons, though. The coupons all clearly state on them which products they can't be used on and if I have a 50% or 40% off coupon and want to buy an item that is on a 30% off sale, I clearly state that when I get to the cutting table if it's fabric and again at the register whether it is fabric or not. You have to tell the cutting people before they scan it or it will screw up their inventory. At one point, the scanners only spit out the yardage with the item number & the cash register figured out the price but I think the fabric scanners have all been upgraded now to do yards & prices because they started asking at the cutting table which fabric you were using which coupon on at some of the stores a couple years ago.
If the day has come where they aren't able to over-ride the prices in the computer all ready, (Walmart & Kmart seem to have reached that point) then I can see why they can't ring up sale stuff at full price just for us to use the coupon. I haven't bought much in the last 2 years because I've been using up stash but I can see how/why this might have happened.
#22
Originally Posted by janb
Never had a problem with JoAnns....in fact, if I forget my coupon, they always give me one anyway....I have ordered fabick on line and been well taken care of. So sorry that so many have had problems. Must be a personnel problem!
#23
Originally Posted by harrishwhippets
... I contacted them via e-mail and told them of our discussion and disgust with the way they handle their coupons and told them they might be experiencing a boycott or a barage of emails. ...
Anyone with me???
Anyone with me???
as has been discussed over and over and over and over again, the quality of service in chain operations can vary from one specific location to another.
to learn more about your rights and responsibilities as a consumer, start here:
http://www.ftc.gov/consumer
and here:
http://www.consumeraction.gov/state.shtml
#24
Originally Posted by PatriceJ
Originally Posted by harrishwhippets
... I contacted them via e-mail and told them of our discussion and disgust with the way they handle their coupons and told them they might be experiencing a boycott or a barage of emails. ...
Anyone with me???
Anyone with me???
as has been discussed over and over and over and over again, the quality of service in chain operations can vary from one specific location to another.
to learn more about your rights and responsibilities as a consumer, start here:
http://www.ftc.gov/consumer
and here:
http://www.consumeraction.gov/state.shtml
#25
Member
Join Date: Aug 2010
Location: san antonio tx
Posts: 32
since you found the sewing machines are junk, have you ever bought a machine from a place on line ,called ALL BRands, THEY ARE IN LOUISANA also free shipping on most items. I have two machines from them at a much better price than I could have got here in san antonio. I have no problems with them and good prices. doggies mom
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