Shout out for excellent customer service
#13
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Connecting threads has very good customer service. I had the same thing happen to me and I didn't have to send the wrong fabric back either. They actually told me to keep the other fabric, I guess it costs them more in extra shipping than what it is worth. Good for you.
#14
Power Poster
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Join Date: May 2009
Location: NY
Posts: 10,590
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Originally Posted by gollytwo
I can add a few sites from whom I've had great customer service
http://www.superiorthreads.com
http://www.gloversvillesewingcenter.com
http://www.intfab.com
http://www.logcabinfabrics.net
http://www.quiltedthreads.com
http://www.cityquilter.com
http://www.marshalldrygoods.com
http://www.superiorthreads.com
http://www.gloversvillesewingcenter.com
http://www.intfab.com
http://www.logcabinfabrics.net
http://www.quiltedthreads.com
http://www.cityquilter.com
http://www.marshalldrygoods.com
#15
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Join Date: Nov 2007
Location: SW Iowa
Posts: 32,855
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I have ordered a lot from them. They only messed up on one order. It was eight yards of one fabric!!!!!!!! When I called they sent out the right one and let me keep the other. Wooo Hooooo.......eight yards of fabric free.
#20
Banned
Join Date: Feb 2010
Location: Keene, New Hampshire
Posts: 4,211
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Originally Posted by feline fanatic
Originally Posted by gollytwo
I can add a few sites from whom I've had great customer service
http://www.superiorthreads.com
http://www.gloversvillesewingcenter.com
http://www.intfab.com
http://www.logcabinfabrics.net
http://www.quiltedthreads.com
http://www.cityquilter.com
http://www.marshalldrygoods.com
http://www.superiorthreads.com
http://www.gloversvillesewingcenter.com
http://www.intfab.com
http://www.logcabinfabrics.net
http://www.quiltedthreads.com
http://www.cityquilter.com
http://www.marshalldrygoods.com
Diana Marshall is one of my favorite people in the world. Give her my love if/when you go. She wouldn't know me as gollytwo though, but as Erna.
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