Shout out for excellent customer service
#25
This is great to hear as I love Connecting Threads and because we so often hear about the stinky service we got at certain places. Great to hear they were so wonderful with you! Maybe some of the other places around will take note of how important customer service really is!
#26
Super Member
Join Date: Sep 2010
Location: altamont NY
Posts: 1,249
Originally Posted by gollytwo
I can add a few sites from whom I've had great customer service
http://www.superiorthreads.com
http://www.gloversvillesewingcenter.com
http://www.intfab.com
http://www.logcabinfabrics.net
http://www.quiltedthreads.com
http://www.cityquilter.com
http://www.marshalldrygoods.com
http://www.superiorthreads.com
http://www.gloversvillesewingcenter.com
http://www.intfab.com
http://www.logcabinfabrics.net
http://www.quiltedthreads.com
http://www.cityquilter.com
http://www.marshalldrygoods.com
#27
Super Member
Join Date: Sep 2010
Location: altamont NY
Posts: 1,249
Originally Posted by pumpkinpatchquilter
This is great to hear as I love Connecting Threads and because we so often hear about the stinky service we got at certain places. Great to hear they were so wonderful with you! Maybe some of the other places around will take note of how important customer service really is!
#28
Originally Posted by gollytwo
I can add a few sites from whom I've had great customer service
http://www.superiorthreads.com
http://www.gloversvillesewingcenter.com
http://www.intfab.com
http://www.logcabinfabrics.net
http://www.quiltedthreads.com
http://www.cityquilter.com
http://www.marshalldrygoods.com
http://www.superiorthreads.com
http://www.gloversvillesewingcenter.com
http://www.intfab.com
http://www.logcabinfabrics.net
http://www.quiltedthreads.com
http://www.cityquilter.com
http://www.marshalldrygoods.com
#29
I had the same thing happen a while back - I ordered a yard of a black on white print, but got a blue batik! They sent me the correct one right away and also told me to keep the error. Their batiks are beautiful...I just ordered another 12 yards of them (in an order for 30! yards of various fabric)!! LOL When I'm looking for something, I always check Connecting Threads first - their fabrics are great quality, the prices can't be beat and their customer service is amazing!
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