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  • Shout out for excellent customer service

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    Old 01-27-2011, 09:38 AM
      #21  
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    I've also never had a problem from there. They have great customer service.

    And I've never had an issue with any of their fabric being flimsy.
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    Old 01-27-2011, 10:34 AM
      #22  
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    I love them too for booth thread and fabric
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    Old 01-27-2011, 10:42 AM
      #23  
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    Connecting Threads is great that way. One of my favorite online stores.
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    Old 01-27-2011, 10:43 AM
      #24  
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    I like them too!
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    Old 01-27-2011, 11:02 AM
      #25  
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    This is great to hear as I love Connecting Threads and because we so often hear about the stinky service we got at certain places. Great to hear they were so wonderful with you! Maybe some of the other places around will take note of how important customer service really is!
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    Old 01-28-2011, 02:34 AM
      #26  
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    Gloversville is where I bought my Bernina 11 yrs ago and log cabin is very nice LQS about 20 min away. Both on local shop hop have done past 8 yrs or so, great shops.
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    Old 01-28-2011, 02:36 AM
      #27  
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    Originally Posted by pumpkinpatchquilter
    This is great to hear as I love Connecting Threads and because we so often hear about the stinky service we got at certain places. Great to hear they were so wonderful with you! Maybe some of the other places around will take note of how important customer service really is!
    True that!
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    Old 01-28-2011, 03:31 AM
      #28  
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    I'd like to add www.equilter.com and www.keepsakequilting.com
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    Old 01-28-2011, 04:34 AM
      #29  
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    I had the same thing happen a while back - I ordered a yard of a black on white print, but got a blue batik! They sent me the correct one right away and also told me to keep the error. Their batiks are beautiful...I just ordered another 12 yards of them (in an order for 30! yards of various fabric)!! LOL When I'm looking for something, I always check Connecting Threads first - their fabrics are great quality, the prices can't be beat and their customer service is amazing!
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    Old 01-28-2011, 05:05 AM
      #30  
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    It's rather hard to find places with great customer service it seems and I am very happy when I do find it. I think it's great that you let everyone know. I love CT also.
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