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    Shout out for excellent customer service

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    Old 01-29-2011, 07:53 PM
      #61  
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    Join Date: Nov 2010
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    WOW, I can see people hoping they actually "make" an error. Unless you're desperate for that piece you really ordered, that is!!
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    Old 01-29-2011, 07:55 PM
      #62  
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    Yes, Connecting Threads had superb customer service. I also had a goof on an order from them - one fat quarter from a collection had been left out. They sent me the missing fat immediately after I talked to them on the phone.
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    Old 01-29-2011, 10:35 PM
      #63  
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    Good news to hear.
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    Old 01-31-2011, 09:33 AM
      #64  
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    I am around the Capital District also but have never gone to that shop.......guess I will have to make a trip one of these days......
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    Old 02-14-2011, 12:25 PM
      #65  
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    I have always had wonderful customer service from them. They use to have a store front when I shopped in before they became and on line store only.
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    Old 02-22-2011, 05:42 AM
      #66  
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    How wonderful. Great customer service is it seems few and far between these days, so when it happens it is a "yippee" moment.
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