So close, yet so far and so disappointed!
#53
Super Member
Join Date: Oct 2010
Location: IN
Posts: 1,153
Thank goodness you did exactly the right thing. It sounds like you have a good, reliable dealer too. I'm sure the manufacturer is going to want to make this right for you and I'll bet they'll be collecting some insurance money from the shipping co. Unfortunately, YOU are the one this impacts the most. Enjoy your tea and know that you'll soon be happily quilting away.
#54
I just got my Tin Lizzie 2 weeks ago. Lucky for me, I got it directly from the dealer. He brought it to my house. and he and my husband put the 5ft. frame together and set it up with a practice quilt and spent close to 3 hours total at my house explaining things. It takes a little time getting use to using it. They are so much different than regular machines. I hope you get your soon. Know you will love it.
#55
Super Member
Join Date: Jun 2011
Location: near Peoria Illinois
Posts: 1,638
So sorry for your trouble. How disappointing! You were good to not let the heat of the moment cloud your thoughts and voice when you spoke to the driver and the shipping company and the store owner. By the time I had repeated the story twice my anger would have been involved too much for my own good.
Hope this has a happy ending for you soon.
Hope this has a happy ending for you soon.
#58
Originally Posted by jmabby
I am so glad you had the foresight to refuse -- GOOD FOR YOU. Wait for a good undamaged one. :thumbup: :thumbup:
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