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07-12-2011, 10:55 AM

#21

jaciqltznok

Banned

Join Date: Dec 2009

Location: Enid, OK

Posts: 8,273

Quote:

Originally Posted by BellaBoo

I think it's show how really foolish it is for the business not to get the auto charge removed from the order submission. I don't understand taking the risk if losing a lot of orders over something so easy to change. When I see a high shipping charge I AUTO click cancel.

guess what...some place do NOT have the option! Depending on what CART service they use..

I looked into opening a store on YAHOO instead of ebay...the way yahoo stores are set up, there was NO way to change the shipping model. I could not see charging $4.95 to ship a pattern that I could send for only $1.65! So, no yahoo store!

07-12-2011, 11:01 AM

#22

PrettyCurious

Junior Member

Join Date: Jul 2011

Location: Mid-Michigan

Posts: 196

Quote:

Originally Posted by ptquilts

Quote:

Originally Posted by jaciqltznok

Quote:

Originally Posted by jmabby

I would ask if they could send it media mail, much cheaper

WRONG...most people do not realize that anything UNDER 13oz can actually ship cheaper going first class! Most times I can even add Delivery confirmation and still be lower than MEDIA...

not true, the cutoff is about 7 ounces. For instance, a 13 ounce book is $2.41 media, $3.41 First class.

You may both be right. Since we can only get Paypals required delivery confirmation on what's called a "1st class parcel" there is a point where is is not cheaper to send 1st class, and I'm pretty sure you nailed it at around 7 - 10 ounces.
Media used to not be destination dependant - same price per pound no matter where it went, but now it isn't. So that explains the varience in price.

Anyway, I include shipping in my book prices, so no one can ding my stars. [I don't sell quilting books]

07-12-2011, 11:14 AM

#23

alikat110

Power Poster

Join Date: Oct 2010

Location: Waco, Texas

Posts: 15,138

Good customer service!

07-12-2011, 11:38 AM

#24

Painiacs

Super Member

Join Date: Sep 2010

Location: Upper Michigan

Posts: 8,248

Thanks for info!

07-12-2011, 11:48 AM

#25

BigDog

Junior Member

Join Date: Jun 2011

Location: Area 52

Posts: 185

Quote:

Originally Posted by LisaGibbs

on ebay if the shipping is way beyond what it should be then on feedback, give positive, but the star thing at the bottom, I always give the lowest stars. Pushes them way down on the priority list when looking for an item.

Whoa.......................

Do you not look to see what the shipping is before you bid? If you don't, the seller certainly doesn't deserve bad feedback. It's nobody's fault but your own.

If shipping charges aren't listed and you bid anyway, well, again it's nobody's fault but your own.

I don't sell on Ebay, but I find it very dishonest for people to leave bad feedback because they themselves screwed up.

People really do need to understand carriers, charges, Ebay, and shopping carts before they make themselves look foolish.

07-12-2011, 12:04 PM

#26

New Quilter

Super Member

Join Date: Nov 2009

Location: In the boonies of So. Jersey

Posts: 1,198

Hi...I ordered the Mariner's Compass book from them...I also was charged $7 for shipping...however, when the book was actually shipped, they had deducted $2 from that amount automatically...they only charge what it actually costs to ship...a great company!!! :thumbup: :thumbup: :thumbup: Naomi

07-12-2011, 01:04 PM

#27

blueangel

Power Poster

Join Date: Dec 2010

Location: Kansas

Posts: 20,402

Thanks

07-12-2011, 02:18 PM

#28

ptquilts

Super Member

Join Date: Jun 2010

Location: Vermont

Posts: 7,026

Quote:

Originally Posted by PrettyCurious

Quote:

Originally Posted by ptquilts

Quote:

Originally Posted by jaciqltznok

Quote:

Originally Posted by jmabby

I would ask if they could send it media mail, much cheaper

WRONG...most people do not realize that anything UNDER 13oz can actually ship cheaper going first class! Most times I can even add Delivery confirmation and still be lower than MEDIA...

not true, the cutoff is about 7 ounces. For instance, a 13 ounce book is $2.41 media, $3.41 First class.

actually just the opposite is true - Media Mail USED to have zones ( a long time ago) but now it is the same price if you are mailing across the country or next door.

And the good news is.... high priced government consultants are hard at work right now thinking of ways to make it even MORE confusing!!

07-13-2011, 03:08 AM

#29

Edie

Super Member

Join Date: Sep 2009

Location: St. Paul, Minnesota

Posts: 2,616

Quote:

Originally Posted by May in Jersey

Thanks for passing the info along. It's an example of what can be done when we become proactive, it's always good to find ways save ourselves money while getting items we want.

We have to be our own advocates, no matter what the situation, right? Edie

07-13-2011, 03:15 AM

#30

MelodyWB

Super Member

Join Date: Jul 2010

Location: Mesa,Az

Posts: 1,274

Quote:

Originally Posted by mzmama

I ordered a book last night. It was from a referral of another quilter on this board. The book was on sale, yea, we like sales. When I placed the order for $4.00, the shipping came up as $7.00 !!!!! I thought that was kind of high for a book, I don't need it in THAT much of a hurry. I sent an email and I got a response this morning, quite fast I thought, they said the computer put an automatic charge of $7.00 for shipping but they would adjust the charge when it was sent out. The shipping was adjusted to $2.00. Much better don't you think.
It was, Phillips Fiber Art.com. IFY. It is alway good to hear about the companies that work with you, as well as, the ones that don't.

I don't know who referred you..lol..maybe me..but I've order from Phillips Fiber art (a ruler) got a call for them personally and received 2 rulers for the price of one and got it in 48 hours..they were really great !! It is nice to hear the good side of things !!