katier825

Has anyone shopped at the Tattered Rabbit online? I found them thru the Quiltshops.com site. I placed an order a few weeks ago, paid thru PayPal and have not received it yet. I expected it by now via Priority Mail...I rarely wait more than a few days to a week for packages shipped this way. I have tried emailing and calling and am not getting any replies. I only got a busy signal on the 800# and answering machine on the California number. I did do a search on here and found a couple of old posts that weren't favorable, but nothing recent.

Just wondering if anyone knows them personally and if they are still in business or having issues preventing them from filling the order.

Thanks

moonwork42029

I'd be sure to let Quiltshops.com know about your issues too. They may not want to be associated with someone that gives bad service.

katier825

I hope they end up responding so that I don't need to do that or go thru the Dispute thing with PayPal. I've tried numerous different shops I found thru Quiltshops.com and never had an issue before. I guess I assumed they were all reputable. Maybe they are but they are having health issues or something. I like to give people the benefit of the doubt whenever I can.

susiequilt

I think you only have so many days to dispute a purchase with paypal so don't wait just to be nice. You might be stuck.

moonwork42029

crossing my fingers for you and that it arrives tomorrow

katier825

I looked earlier...I think it said 60 days, so I've got a few weeks. I thought I'd give them a couple more days to respond.

katier825

I've been doing that for the past week! ;)

susiequilt

I did a quick check and the site says:
"If you decide to open a dispute, be aware that you must open it within 45 days of the date you made your payment, and that you and the seller will have 20 days to work things out."

VernaL

I've bought from them online, but also I've been to their store several times. I haven't bought from them for a while, but they used to be wonderful. They were a real nice husband and wife team. I'm surprised that you are having trouble. It should say on your receipt if you paid for priority mail. If you did, you sure should have had it by now. If not priority, then it may take awhile to get to FLA. I'm just surprised. Sorry that I can give no more help than this.

Maride

I used to receive their fat quarter fabric club for years and one day they started skipping months until they stopped all together with no warning, no letter, just ended. I didn't like that and never visited their web site again.