Terribly unhappy with embroidery work done for me (pics)

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09-18-2010, 03:13 PM

#91

vickig626

Super Member

Join Date: Mar 2007

Location: Lansing, MI

Posts: 1,038

Quote:

Originally Posted by Rosyhf

I would take it back to the shop that did it and ask them what can be done to fix it and let them rip it. Also they should give you a refund.

I agree.... I'm not an embroidery expert but it looks like they didn't stablize it properly. Take it back and tell them to fix it.

09-18-2010, 03:17 PM

#92

joy

Senior Member

Join Date: Nov 2006

Location: new zealand

Posts: 769

What a disgusting mess.... how awful for you...the shop needs to know how you feel about it, then it won't happen to someone else... good luck.

09-18-2010, 03:28 PM

#93

vwquilting

Senior Member

Join Date: Mar 2010

Location: Wells Me

Posts: 852

. Take a deep breath. It's not as bad as you think. Take a piece of muslin and dampen it and press it over the lettering let it dry. If it still needs more wrinkles taken out of it press again. It will be fine. Pressing is as important in sewing as stitching. I did stuff like that for over 40 years.
Believe me working on wedding gowns at a $1,000 and more pop makes one very creative.

09-18-2010, 03:35 PM

#94

madamekelly

Super Member

Join Date: Jul 2010

Location: Central Willamette Valley, Oregon, USA

Posts: 7,695

Quote:

Originally Posted by DebraK

How dissapointing ;-(

You could take it back to them and offer them a deal, -you will tell them how to prevent this from happening again, if they will redo it for no more money. The shops mostly work on projects designed for them, and prepared for them. The embroidery is nice, they just didn't know to use a stabilizer under the fabric. After YOU (you know the work involved, they don't) take out the embroidery, use an iron on interfacing, wash away or tear away, stabilizer that YOU put in place, under the areas to be embroidered. The pieces of stabilizer can be ironed on, or just 'tacked in the corners" out of the way. Follow the directions on the stabilizer package for how to use it. Good luck. I hope this helps.

09-18-2010, 03:44 PM

#95

sewin'sam

Junior Member

Join Date: Feb 2007

Posts: 176

Quote:

Originally Posted by Rachelcb80

I have this wall hanging I am making for my mom and it had some embroidery on it. I don't do embroidery so I found a shop near me that did monogramming and such. Took my top to them and the lady said no problem, they could do the embroidery on it. She suggested the font and the size. I liked both so said that was fine. I picked it up today and was very disappointed in the work done on it. It's not like me to complain so before anyone asks, no I didn't say anything to the people there at the shop.

I took the top to my quilt shop to ask the ladies there what my options were. (I had brought the top to them but they only knew one person who did embroidery for people but she had recently had surgery so wasn't working) They said either rip all the lettering out and have someone else redo it, or try and quilt tightly in the banner area to even out the puckers. It makes sense that those are my only options, but does anyone possibly have any other ideas? This is a gift so I want it done right. I know an embroidery shop that I won't be doing business with again. :(

Do you have anymore of the green fabric where the embroidery is? When do you need this? I would offer to do this for you at no charge, but I am going to be out of town until Nov. Find someone who can do a good job of embroidering & then cut out your piece & treat it like an applique over the top of the bad piece. (& it IS bad!) I would NOT accept that from them, they didn't use the right (or enough) stabilizer behind it, that's why it is all puckered like that! I would demand a refund at the very least! I threw away better pieces than that! What a shame! :x

09-18-2010, 03:48 PM

#96

sewin'sam

Junior Member

Join Date: Feb 2007

Posts: 176

Quote:

Originally Posted by bjnicholson

That is horrible. But, you don't have too many options. If you pick it out, you will see where it was stitched. I guess I would try what the ladies at the lqs suggested. I feel really bad for you. It's such a cute design.

I agree with you about picking it out, it probably would show in spots but 2 wrongs don't make a right & that's what it sounds like the lqs is telling her to do??? 'pucker in another spot to even out' the bad work??? That's a really bad philosophy! See my note on the last page. I think that's what I would do?? :?:

09-18-2010, 04:25 PM

#97

jitkaau

Super Member

Join Date: Aug 2010

Location: Australia

Posts: 4,116

Quote:

Originally Posted by Rachelcb80

I am surprised that it puckered. If there is enough stabiliser and stretch behind the work, it should be correct. I f you don't take it back they will not be encouraged to lift their game and others will go through this situation as well. I think you should be calm and negotiate a better deal from them, and point out why you are disappointed. If you can't do this, remove it from the back, very carefully and try to put applique lettering over it as the fabric will be marked and weakened from the original work.

09-18-2010, 04:48 PM

#98

penski

Super Member

Join Date: May 2007

Location: Illinois

Posts: 3,474

i would take it back to the shop and tell them the puckers need taken out first be kind about it and if that doesnt work be ctearn and tell them it needs fixed

09-18-2010, 04:49 PM

#99

penski

Super Member

Join Date: May 2007

Location: Illinois

Posts: 3,474

that word was suppose to be stearn , darn fingers are tired

09-18-2010, 05:02 PM

#100

angieh1964

Senior Member

Join Date: Mar 2010

Location: Dennison Ohio

Posts: 401

i know the quilt police will probably come and arrest me for this but....how about a little strong starch and just a bit of stretching. we use the stretching thing alot as i am a bigger woman and live in a house of men that have tried to help and thrown a bunch of my clothes in the dryer and shrunk them so they usually get another go around in the washer and hung up to dry. i am sorry about the crappy job but i def would take it back and talk to the owner and let them know you are VERY displeased with the work and see if they can fix it owner may not be aware of prob if she is not the only person there.