monogramlady

As you can see by my name, I do machine embroidery. Don't take it back to the person who did this, obviously by this big mistake, they will make a mess of the correction. The stitches can be carefully removed. the needle holes can be closed by slight tapping with water & soft rubbing- very gentle..The second stitching needs to be just ever so slightly larger to cover any needle holes- little looser tension and good backing. Have the next embroider run a sample to show you, I usually do this at no charge, customer satisifaction is very important. Lastly, you might want to check out the iron-on lettering at fabric stores. Some are excellent, you can do the rip out & replacement yourself.

KandiKane

I would cut out the green and and sew another green in place of that then cut the lettering out and sew it on.. but before that I would get my money back and some for the whole item and time you put into it to replace it , this would let them know what they did wrong, also if they were a pro at that work they would have stabilize the area so it would not do that puckering..

good luck and I am so sorry that happened
KandiKane

LindaR

can we have pictures when your done fixing????

Annz

What a shame. I would definately go back to the shop that did the embroidery and let them know that you are disappointed. I would also ask them to rip it out so as not to ruin the quilt by doing it yourself. They should then either redo it or at least refund you some money. Maybe they are unaware of how bad the job was done, well maybe not.

Tadpole

It looks like they didn't either put a stronger stabilizer on it or they did get it tight enough on the hoop or both. I would let them know that it was not done to my satifaction. I had sort of the same problem with a local shop. Had my GD name put on a shirt that I made and the letters were not even. I let them know that they were not also. If you don't speak up they will do someone else the same way and think there work is just fine.

LindaR

did ya get it fixed....can we see????

shequilts

I would take this back to the shop that did it. It's just plain "wrong". I betting there was no stabilizer underneath, If that's the case, they owe you a refund.

featherweight

Was the problem solved yet? Did you attempt to fix it? Now you have us curious. Please let us know what You decided to do! Thanks, Beth