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    Old 01-04-2010, 09:06 PM
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    Our poor ups man came at 6:45 this evening in the super cold, but I was happy to get my thousands of bolts order - only that it's missing 2 FQ's. Anyone have experience with their customer service? I will call in the morning, just hope they're nice to deal with.
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    Old 01-04-2010, 09:11 PM
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    They have a good reputation here on the board...so I am thinking they must :D:D:D
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    Old 01-04-2010, 09:25 PM
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    Good - thanks!
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    Old 01-05-2010, 03:33 AM
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    I'm sure they will be fine.
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    Old 01-05-2010, 08:34 AM
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    I just called - he said "Aha - those were YOURS!" Apparently they were found but no one knew which order they went into - so they will send them out today. Very nice. :-)
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    Old 01-05-2010, 09:17 AM
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    That's nice to hear. I just made my first order with them yesterday so it's nice to know they have good customer service.
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    Old 01-05-2010, 09:45 AM
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    Was looking at them this morning, nice to know they did that for you.
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