Tiara is sick already!
#1
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My 2-day-old babylock Tiara is sick already which is making me totally sick as well! Tried changing the presser foot to an open-toe one (not easy) and the screw inside is doing something funky and now I can't tighten or loosen foot. Losing sleep over this since you spend so much money and then bad stuff happens! Thank God I bought it from a dealer only 30 miles away! Can't stress enough----DEALER LOCATION AND SUPPORT should take priority over price if you're thinking about buying. Will email my dealer and load my sick baby up.
Last edited by QuiltnNan; 04-14-2014 at 08:06 AM. Reason: language
#2
Super Member
Join Date: Jun 2010
Location: Chapel Hill
Posts: 1,086
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I'm guessing it will be a quick fix if you've got a competent dealer. The presser foot change out is not simple on those machines. I still have the closed toe on my SS as I haven't had the need (or the courage) to switch yet.
Cheers, K
Cheers, K
#3
Power Poster
Join Date: Jun 2011
Location: Southern California
Posts: 19,127
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That is great news on having the dealership nearby. We ALL dislike it when our baby gets ill !! So frustrating in not know what causes these problems until they are diagnosed. Good Luck. Hope it is an easy in and out fix.
#6
Junior Member
Join Date: Jul 2012
Location: NE Wisconsin
Posts: 218
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I have a brand-new Tiara (bought from a wonderful dealer about 20 miles away) and was told that changing the foot on that machine is very tricky and should be done by the dealer--no charge, except for the price of the new foot. There is an adapter you can get that lets you change from the closed toe foot to the open toe foot on your own, but the dealer needs to install the adapter. I'm sure your baby will be up and quilting in no time. I just got mine and haven't had the courage to try it out yet--I'm a chicken. I do have it all set up and threaded--tonight I'll give it a go on a test quilt sandwich. Wish me luck.
#7
Super Member
Join Date: Jun 2012
Location: Sonoma County, CA
Posts: 4,299
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Oh no! I hope it's just something minor. Don't force anything!
Why would they make a foot change so tricky a dealer has to do it? I don't know much about longarm machines but that seems crazy to me....are they all like that?
Why would they make a foot change so tricky a dealer has to do it? I don't know much about longarm machines but that seems crazy to me....are they all like that?
#8
Junior Member
Join Date: Jul 2012
Location: NE Wisconsin
Posts: 218
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The Tiara and the HQ Sweet 16 (same machine) need a special tool to change the foot. Most consumers do not have that tool, that's why a dealer needs to do it. Also the foot needs to be set just right with the correct torque and the proper amount of bed clearance (both of which are set at the factory). I don't know about other long arm machines and how to change the feet, so I can't address that issue. I did buy the quick-change converter--about $70 on sale, but it includes the open toe foot and a replacement closed toe foot--and I will have my dealer install it if I decide I need it.
#10
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Same here! Mine has always worked like a charm! Haven't found a need for open foot!
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