tin lizzie 18 problems
07-02-2010, 04:59 AM
#21
Super Member
Join Date: Mar 2010
Posts: 1,039
I have a Lizzie and have had no problems with her at all. I felt that I could use better connection with the power cord..and the stitch regulator cord..so while at a show I talked to Ernie and he sent them to me the next week. He sent them at no cost. I have called them several times and asked questions..always so helpful. I am so sorry you are having problems. Ernie even gave me his father Bill's private number. He is a very cordial and helpful person.
07-02-2010, 07:49 AM
#22
Member
Join Date: Jul 2010
Posts: 3
Originally Posted by Vicktoria
I Love my Tin Jizzie Machine , Could not live without it . It's a Dream come true I can't imagine not Having the Ansley 26 in my life . The Staff at Tin Lizzy have been Great can't ask for better service . Surly this problem has to have been resolved after all it was back years ago and Now the Tin Lizzy is the greatest Affordable Long Arm on the Market I really can not say enough about the Machine to give it the praise it deserves . I would recomend buying the TinLizzy Quilting Machine over and beyound all the rest . Believe me when I say I have tried just about all that are on the market Tin Lizzy wins hands down Affordable and reliable Staff is great and on top of any guestions you have , they are their to help . They really care about their coustomers . I think this negative posting should be removed after all people look at the date . One bad Apple does not spoil the whole bunch . If your in the Market for a Quilting Machine you can not go wrong with TinnLizzy ,They are like Family once you own their machine you will love it Also .
07-02-2010, 08:11 AM
#23
Super Member
Join Date: May 2010
Location: Boonsboro, MD
Posts: 2,670
I absolutely love the Tin Lizzie. It is the finest machine in this price range. The Grace table is extremely well built and stable. The Shirley Stitcher is fantastic. I can do a queen size quilt in less than 2 hours. You do need to keep up with the updates which makes your machine a step better each time. The front band must be kept tight, no give. The new encoders should be put on. Make sure all screws are tight. This machine should not vibrate is everything is correct. It is a thing of pure joy and beats the last one hands down. The people are great to work with and go to great lengths to make you happy. It's a winner!
02-09-2011, 03:20 PM
#25
Member
Join Date: Feb 2011
Posts: 9
I've had the same problems with the lizzie as you have. Anything the owner says is apt to be wrong. I do have a fairly good dealer and the repairman has been out several times but calling Greg or Ernie at the company number is useless.They usually won't call you back and if once out of 10 messages they
do they'll tell you its your fault. When Greg did return one call I told him what the machine was doing and he said that was too bad because he had two perfect machines sitting right there and he didn't know what my problem was. I also had trouble with the frame they sold me, the take up lever would unroll
when I tried to tighten the backing. I called the Grace Company who makes it and they told me they had trouble with that and sent me new parts. They were very nice
do they'll tell you its your fault. When Greg did return one call I told him what the machine was doing and he said that was too bad because he had two perfect machines sitting right there and he didn't know what my problem was. I also had trouble with the frame they sold me, the take up lever would unroll
when I tried to tighten the backing. I called the Grace Company who makes it and they told me they had trouble with that and sent me new parts. They were very nice
04-30-2012, 10:45 AM
#26
Member
Join Date: Mar 2011
Posts: 5
Yeah, I have the Queen Quilter 18. I bought it from Sewing Machine Plus in California. Since the beginning, I have had nothing but problems. I finally took it in for service in January 2012 since it had been approximately 2 years and never had been serviced. The technician noticed that the stitch regulator was not working properly and changed them out. (Under warranty of course.) Since servicing the machine, I have done 1 king-size quilt and a lap quilt. I went to redo the borders on the king quilt and the side-to-side stitch regulator will not work unless you manipulate the module. I have emailed the technician who worked on it to let him know that I am still having problems with it. Will call today to talk to a person. I am not pleased at all with my long arm. When it is working, it is a very nice machine. It does good work, but I can't keep taking it down to the technician (45 miles away) each and every time I want to quilt.
05-06-2012, 06:19 PM
#28
Member
Join Date: May 2012
Posts: 1
Good luck on that refund. We have been trying for long time, about a year. Do yourself a favor; remove the large inspection plate. Using small flashlight and look down the long upper tube. We have sand castings still lodged inside, spewing sand throughout the machine.
05-07-2012, 08:11 AM
#29
Member
Join Date: Mar 2011
Location: Ohio
Posts: 68
I have a tin lizzie 18LS and love it. I did have some problems with stitch regulator stopping in mid-stream. My dealer told me to put some sort of liquid carbon stuff on the rollers. That worked lovely. If that is your problem, I think we bought it at Lowe's where the cut the keys. Also, I agree that you need to tell her to use a battery backup with surge protector. We were told when ours was set up to make sure we had that. I have never had any problems with mine concerning electrical. Sorry you are having problems, they are great machines.
05-09-2012, 04:43 PM
#30
Super Member
Join Date: May 2012
Location: S.E. Queensland, Australia
Posts: 1,468
Not sure what power supply you have, Australia runs on 240v. Because USA electrical items are geared for 110v, I think, we have to buy a "downverter" or "upverter" I think it's called, to plug the machine into, to take the stronger 240v down to the 110v, otherwise it would blow the whole machine, starting fires. And if that happens insurance will not pay out. Don't know if this helps, but it's worth a thought.
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