Is it typical for a quilt shop to not take a pattern as a return or exchange?
12-11-2010, 06:03 AM
#32
Senior Member
Join Date: Feb 2010
Location: north Texas
Posts: 858
I understand the need to protect themselves from some people who have no values. What is the world coming to? It amazes me to think of the things some will do. Sorry about your pattern - I have been known to not just buy a similar pattern but the same book more than once - that's when I knew I had too much
12-11-2010, 06:08 AM
#34
Super Member
Join Date: Jan 2009
Location: Mid-West
Posts: 3,838
On line shops want happy customers & will take most returns, except patterns due to copyright laws.Must be SOP in all shops.
Originally Posted by Prism99
I can gift it to my sister, so that's not a problem. I was just surprised, as the thought of copying a pattern and then returning it never occurred to me.
12-11-2010, 06:36 AM
#35
Senior Member
Join Date: Oct 2008
Location: Gladewater, TX
Posts: 590
Originally Posted by BellaBoo
I was in a quilt shop that put the patterns and books in separate sealed clear plastic and it was sealed with heat all the way around. One book of each was left not sealed for the store copy so everyone could look inside. No way a pattern could be returned and it not be noticed it was opened. The owner said she paid her teen son to seal the bags using a food saver. This keeps customers happy to be able to return items when they get home and find they have duplicates. That happens a lot.
12-11-2010, 08:28 AM
#37
Senior Member
Join Date: May 2010
Location: Montana
Posts: 913
I can understand why the stores may not want to take a pattern back because it could have been used by the buyer and then returned. I will say however, that my JoAnns store did give me a return on a pattern I had bought. The reason I returned it was because a couple days after buying it I was given a pattern that I really had wanted. This may have been an exception to the rule but it had never been opened and think it was safe to do so with me.
12-11-2010, 10:01 AM
#39
Junior Member
Join Date: Aug 2009
Location: Northwest Ohio
Posts: 142
I took a pattern back to Jo-Ann's because I got the wrong size, and they cheerfully took it back -- even though I had opened it. I'm definitely not going to bash Jo-Ann's anymore....they have been more than helpful to me.
Janet in Ohio
Janet in Ohio
12-11-2010, 10:09 AM
#40
Junior Member
Join Date: May 2010
Location: Southern Texas
Posts: 294
Originally Posted by Prism99
When I got home, I realized that a pattern I had purchased was very similar to a pattern I already have. When I took it back to the shop, the owner said they could not take patterns back because of copyright issues -- someone might copy the pattern and then return it.
Just wondering if this is typical? In many years of purchasing quilt patterns, I believe this is the first time I ever took one back!
Just wondering if this is typical? In many years of purchasing quilt patterns, I believe this is the first time I ever took one back!
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