quilting cat

Good suggestion! Thank you! Sometimes if you delay they won't correct a problem.

leaha

Nacny's has giver me perfect service each and every time, I love ordering from them.
And I was soooooooooooo star struck when I got to meet Nancy in person!! LOL and at my age too.
*I watch her show each Sat. morning and learn so much, just love her.

nativetexan

even patterns bought at JoAnn's or elsewhere need to be cked.

pdcakm

hate when this happens. i took a bom at my lqs and we used a pattern that supposedly included instructions for quilting in small sections. did not check for these instructions until the end of the year when i found that the quilting instructions were misprinted and missing info. the company replaced the pattern immediately.

the only thing i was unhappy with was the lqs. when i told them that i, and my friends who took the class, were missing instructions they just referred me to the company. i really felt that they should have taken care of this in order to help all of their customers.

sure do check all patterns now.

Cyn

Thanks for the tip!

CoriAmD

Nancy's Notions has wonderful customer service