Jan in FL

I have to take my Janome 6600P back to the shop for the 3rd time. Every time I try to use the automatic thread cutter, it jams the bobbin thread and then it won't run at all. The first time I took it in, they adjusted the machine and sent it home without comment. Two days later, when I took it back for the same issue, the repairman called to tell me that I have to wait for a second before I lift the pressure foot after the thread has been cut. Really??? I am doing that but he didn't seem to acknowledge that I had done this each time. Now, here I am, taking it back for the 3rd time today. The automatic threader has never worked either. Has anyone else had this issue? Am I doing something wrong? I am becoming quite frustrated.

Plumtree

I can't comment on the thread cutter but my needle threader has never worked. When I bring it in for servicing I will have them address this issue but I don't hold my breath. I do know I count to 2 before cutting or it beeps loudly at me. I am sorry you are having this issue.

T

Tartan

With my Bernina, I always press the needle up button before trying the needle threader. This puts the needle in the correct position for using the threader. This may help with yours? I think there is something wrong with your machine if you keep having the same problem. I don't know why some repair people think we are a bunch of amateurs. We are professional sewers in my opinion and we do know what we are doing.

PaperPrincess

When you pick it up, make sure that someone gives you a demo on YOUR machine! Either it will jam for them or you might learn the 'secret'.

nygal

Did you get a "lemon" machine? That happened to me a few years ago with a Kenmore from Sears. After repeatedly bringing it back with a problem with the bobbin I said I want a REFUND. Then I bought elsewhere a wonderful machine which has given me NO problems.

WandaVA

I have a 6600P also. I have no advice to offer on the thread cutter. Sorry. But on the automatic threader, I learned that the needle has to be in right position (I always push the needle up button to be sure); and the threader has to be all the way down. Then make sure you put the thread in front of the needle (it's easy to get it behind the needle). It's not a perfect system, but it works. I will say that the threader for my Janome 350e embroidery machine is a lot easier to use than the one on the 6600.

I agree that you need to try it before you leave the repair shop. Good luck.

tessagin

I took an old machine in once because I was having problems and not thinking about my husband having used it the day before. He can sew and he has upholstered car seats before. I didn't want to bother him at work but did anyway. I always ask if he's busy or has a minute. he had downloaded the manual but never printed it. So he emailed the manual to me and I promptly printed. Your manual will help with 99% of the repairs. When he got home I was running the machine. Check your manual about the automatic threader situation. Everything must align for it to work. I just go ahead and thread it myself. Did you know many sewing repair people usually check the manual. Why pay for that? hope you find out the problem.

QuiltE

Agree with others that when you pick up you machine you have a demo. However, IMHO it is more important that you do it in front of the technician a few times, to make sure you are doing it right. While we "think" we have observed correctly and know how, doing it a few times proves the point and lets him/her check that we are doing it correctly. Or give us tips to not create problems in the future.

The auto-threader can easily be bent ... it's just a fine wire. Believe me, I know! Another thing that I found with my 6600, it was best to put the needle in the default position. Yes, it is supposed to work fine if it has been moved, but I did find it made a difference.

For the auto-cutter ... I found that I had to be patient! In this world of instant, fast is not fast enough!!! Sloooow down, take a breath and let the machine finish it's process of cutting the thread ... you can hear it. Yes, I was frustrated too ... then once I learned that, it made a difference. And if you think that time delay seems like eons ... try the Bernina 820 (that I have now) .... it seems like longer than eons!

nabobw

never had that problem It has to be the machine

Aria

It took me a while to figure out the needles threader. I could still thread it manually faster! I also need to put the presser foot in the down position in order to get a better hold on the thread so I can pull it over and hook it in the right place. The girl at the shop wasn't much help in showing me how to do it. I also don't use the automatic cutter much, because I'm in a hurry. It jams and I have to push the button again. I find that I can cut the thread faster by using the cutter on the side of the machine. It also leaves a nice thread tail to grip when I start my next seam.