Who to blame and do I write it off as a loss?

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09-09-2010, 08:26 AM

#11

sewmuchmore

Super Member

Join Date: Nov 2009

Location: Georgia

Posts: 3,563

Quote:

Originally Posted by LeeAnn

Thank you everyone! I just called the 800# and they are sending a replacement. They have had quite a few broken CD's and this isn't something new. My deepest apologies to my mail carrier. I knew I could count on you great ladies to come through for me. A special hug for dungeonquilter!
Life is good again!

I love the way everyone jump right in and found the solution. :D I love happy ends :thumbup:

09-09-2010, 08:56 AM

#12

charcrfts

Member

Join Date: May 2010

Location: southern Twin Cities

Posts: 83

You can go to your post office and request that books and such over a certain size not be put in your mail box, but brought directly to the door instead.

09-09-2010, 09:26 AM

#13

pocoellie

Super Member

Join Date: Apr 2007

Location: Alturas, CA

Posts: 9,393

I would certainly talk to the post office, although they may say "too bad" and maybe dungeonquilter is right, maybe the author will send you another one, if so, she might want to write on the package "DO NOT FOLD, SPINDLE OR MUTILATE". So sorry this happened to you.

09-09-2010, 09:34 AM

#14

Suzanne57

Senior Member

Join Date: Jan 2010

Location: North DFW

Posts: 603

The author's blog has a link for a download of the templates grouped by the block that many found better than the CD which prints out only one template per page. Just be warned: there are some mistakes in the download but if you read the discussions of the blocks, you'll know which ones they are and how to fix them.

http://thefarmerswifequilt.blogspot.com/

I also got a free quilt design software called Quilt Assistant that I drew many of the blocks into and paper pieced from that.

http://www.cosman.nl/software_en.html

09-09-2010, 09:45 AM

#15

quilter41

Senior Member

Join Date: Sep 2009

Location: N Indiana

Posts: 518

Contact the Author and Publisher and they will replace it. Others have had problems and they took care of it.

09-09-2010, 11:15 AM

#16

Suzan Larrimore

Junior Member

Join Date: Jul 2010

Location: Delaware

Posts: 200

I bought my copy from a book store and had the same problem. I don't think the broken CD was anyone's fault, just poor planning by the publisher. I also called the 800# and received a replacement CD within a week.