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Wonderful Customer Service!
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11-28-2011, 05:54 PM
#
11
franc36
Super Member
Join Date: Dec 2010
Location: Tennessee
Posts: 1,501
I am so glad you were able to get the fabric you needed!
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11-28-2011, 05:54 PM
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12
GlitzyMe
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Join Date: Feb 2011
Location: Boston - Orlando
Posts: 464
It's so good to know the companies that are truly there for the customer. These are the ones we all want to support.
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11-29-2011, 08:12 AM
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13
luvstoquilt
Super Member
Join Date: Feb 2011
Location: Yorkville, IL
Posts: 7,639
WHEW! You were lucky and will keep that company in mind. Thanks.
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11-29-2011, 02:27 PM
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14
Divokittysmom
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Join Date: Jan 2011
Posts: 2,007
Standing "O" for both companies!! Happy for you too!
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11-29-2011, 03:43 PM
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bearisgray
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Join Date: May 2008
Location: MN
Posts: 24,511
Nice of the companies to help out -
It would have been even nicer if the kits would have been complete to begin with.
Your advice to check contents of a kit IMMEDIATELY is very good.
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11-29-2011, 03:51 PM
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LivelyLady
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Join Date: Dec 2010
Location: Western MA
Posts: 2,720
i'm so glad you shared that with us. I love happy endings!
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11-29-2011, 05:00 PM
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17
decky
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Join Date: Aug 2010
Location: Minnesota
Posts: 1,282
Nice to know that there are still companies with great customer service.
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11-29-2011, 05:33 PM
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nannyrick
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Join Date: Jun 2011
Location: Western New York
Posts: 5,834
So glad it worked out for you.
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11-29-2011, 06:07 PM
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sewbeadit
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Join Date: Sep 2011
Location: Washington
Posts: 4,001
That is a wonderful outcome and a lesson for us all, thanks.
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11-29-2011, 06:19 PM
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20
BSKTLOFR-QUILTER
Super Member
Join Date: Jul 2011
Location: Cascade, Co
Posts: 1,391
Word of mouth is the best advertisement. It seems Robert Kaufman has his ducks in a row. I love his fabric.
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