Yes ,There are good pepole out there

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09-11-2010, 07:15 PM

buffy2

Senior Member

Thread Starter

Join Date: Sep 2008

Location: NL. Canada

Posts: 521

My frist time posting. After reading about the experiences some have had with sales pepole I thought you might you would like to hear mine.A little while ago someone posted the site purse-onatitiesofpalmharbor, I check it out and what beautiful patterns for handbags.I wanted some of those petterns, placed a order of $94 and went to checkout. Wow what a suprise I got ,the shipping to Canada was $68, can you beleive that. I realy wanted those patterns but I couldn't pay $68 in shipping.I sent a message and stated very nicely that the pattern were very lovely but I couldn't pay that much in shipping and was there a cheapier way to sent them.Guess what, the next day I got a e-mail from Linda of purse-onatities.She agreed it was way to much and to let her know what I wanted and she would not charge me any shipping. After a few freindly e-mails my order was in the mail with no shipping charges. She was happy that I brought it to her attention and they are working to correct the problem and I am happy too. I will have my patterns and will be making bags for xmas gifts Oh yes. Buy 3 and get 1 free. If you are looking for patterns for handbags chech out site. Thanks for reading
Ada

09-11-2010, 07:17 PM

amma

Power Poster

Join Date: Jul 2007

Location: Out searching for some sunshine :-)

Posts: 58,856

What a great story, I love happy endings :D:D:D

09-11-2010, 07:18 PM

trueimage

Senior Member

Join Date: Feb 2010

Location: San Antonio, TX

Posts: 698

Wow!!! How wonderful to hear something nice! Thanks for sharing!

09-11-2010, 07:27 PM

BellaBoo

Power Poster

Join Date: Jan 2009

Location: Front row

Posts: 14,646

I wonder how many sales she lost because she didn't check her website and probably wouldn't have if you hadn't alerted her. I'm glad you got free shipping but at least a free pattern would have been the best customer service for your service.

09-11-2010, 08:13 PM

cjomomma

Power Poster

Join Date: Feb 2010

Location: Murray, Ky. Looking for a nice cushy pillow to rest my head on!

Posts: 14,022

Wow!! That is great for you. When you said $68 bucks I about fell on the floor.

09-11-2010, 09:26 PM

tolepainter54

Super Member

Join Date: Jan 2010

Location: Fresno, CA

Posts: 1,367

Glad you didn't just let it go and not notify her. Happy it worked out for you and hopefully it will increase her sales.

09-11-2010, 09:29 PM

Rebecca VLQ

Super Member

Join Date: Mar 2010

Location: North Carolina

Posts: 2,375

AWESOME!

And I like SO much that she was willing to listen, instead of "That's our policy, I'm sorry you're unhappy!"

09-11-2010, 09:57 PM

Sadiemae

Power Poster

Join Date: Oct 2009

Location: Idaho

Posts: 11,375

That was very nice of them.

09-11-2010, 10:10 PM

Debo

Senior Member

Join Date: Nov 2009

Location: Central TX

Posts: 421

Wow...there are good people out there who care and want our business.

09-11-2010, 10:28 PM

#10

litacats

Super Member

Join Date: Jul 2010

Location: western australia

Posts: 1,793

it is always good to talk or write if you have a problem keep it polite but to the point and it will nearly always end up well. only a few would tell you #&#@! where to go.
I would have bucked at that price to even posting to Australia