Log-in trouble w/password - cannot reach admins.
02-15-2021, 08:49 AM
#1
Member
Thread Starter
Join Date: Oct 2011
Location: St. Charles, MO
Posts: 76
Log-in trouble w/password - cannot reach admins.
This board will not retain my password. I have to request new every time I log in, even 30 min later. I know it is case sensitive. And you can see that requesting a new one DOES let me in to post. I have had to request a new one about 5 times in the last 3 days. I cannot figure what could be wrong. Open to thoughts! And I have sent two messages to admins. HELP!!! And thank you.
02-16-2021, 07:22 AM
#3
Member
Thread Starter
Join Date: Oct 2011
Location: St. Charles, MO
Posts: 76
02-16-2021, 08:06 AM
#4
Super Member
Join Date: Mar 2015
Location: Denver, CO
Posts: 4,300
I'm not sure if it will help, but I searched for "reset password" and found an old (from 2011) post that may address your problem.
This is a Test. This is Only a Test.
I don't know if it is still accurate, but it says "When you receive your new password use it right away. It will only work for 24 hours"
Another possibility, may have to do with your "User CP" If you click on "User CP" there is a link on the left side entitled "Edit Your Details." When you click on that it will go to a new page that has "Email & Password" at the top. Then you can click on "Edit Email & Password" You will need to fill that in and confirm new password. Make sure you go to the bottom of the page to click on "Save Changes"
The "User CP" is located on the tan bar that also has- FAQ Community Calendar New Posts Search Quick Links
I hope this helps
Janey - Neat people never make the exciting discoveries I do.
This is a Test. This is Only a Test.
I don't know if it is still accurate, but it says "When you receive your new password use it right away. It will only work for 24 hours"
Another possibility, may have to do with your "User CP" If you click on "User CP" there is a link on the left side entitled "Edit Your Details." When you click on that it will go to a new page that has "Email & Password" at the top. Then you can click on "Edit Email & Password" You will need to fill that in and confirm new password. Make sure you go to the bottom of the page to click on "Save Changes"
The "User CP" is located on the tan bar that also has- FAQ Community Calendar New Posts Search Quick Links
I hope this helps
Janey - Neat people never make the exciting discoveries I do.
02-16-2021, 08:59 AM
#5
Member
Thread Starter
Join Date: Oct 2011
Location: St. Charles, MO
Posts: 76
I'm not sure if it will help, but I searched for "reset password" and found an old (from 2011) post that may address your problem.
This is a Test. This is Only a Test.
I don't know if it is still accurate, but it says "When you receive your new password use it right away. It will only work for 24 hours"
Another possibility, may have to do with your "User CP" If you click on "User CP" there is a link on the left side entitled "Edit Your Details." When you click on that it will go to a new page that has "Email & Password" at the top. Then you can click on "Edit Email & Password" You will need to fill that in and confirm new password. Make sure you go to the bottom of the page to click on "Save Changes"
The "User CP" is located on the tan bar that also has- FAQ Community Calendar New Posts Search Quick Links
I hope this helps
Janey - Neat people never make the exciting discoveries I do.
This is a Test. This is Only a Test.
I don't know if it is still accurate, but it says "When you receive your new password use it right away. It will only work for 24 hours"
Another possibility, may have to do with your "User CP" If you click on "User CP" there is a link on the left side entitled "Edit Your Details." When you click on that it will go to a new page that has "Email & Password" at the top. Then you can click on "Edit Email & Password" You will need to fill that in and confirm new password. Make sure you go to the bottom of the page to click on "Save Changes"
The "User CP" is located on the tan bar that also has- FAQ Community Calendar New Posts Search Quick Links
I hope this helps
Janey - Neat people never make the exciting discoveries I do.
02-16-2021, 10:53 AM
#6
Super Member
Join Date: Mar 2015
Location: Denver, CO
Posts: 4,300
I know sometimes I forget the last stop of something and then wonder why it didn't work. I know I have tried to change something and forget to save, or in the case of posting pictures here, forget to scroll all the way over and "Upload"
Good luck.
Janey - Neat people never make the exciting discoveries I do.
02-18-2021, 10:26 AM
#8
Administrator
Join Date: Dec 2017
Posts: 92
The site not remembering your password is a clear indicator that the cookie file that is responsible for storing the data is no longer functioning.
Fully deleting the Cache AND Cookies, then re-starting the browser should resolve your issue.
If it persists, then it's time to review any browser extensions you may be running that would be interfering with the site. If you have browser extensions you aren't using or can live without, try disabling some and see if that helps out.
I just saw your latest post showing you are using an iPAD. If you are using Safari, go into SETTINGS>SAFARI and click on "Clear History and Website Data" Then restart Safari and re-login making sure to check the remember me button.
Fully deleting the Cache AND Cookies, then re-starting the browser should resolve your issue.
If it persists, then it's time to review any browser extensions you may be running that would be interfering with the site. If you have browser extensions you aren't using or can live without, try disabling some and see if that helps out.
I just saw your latest post showing you are using an iPAD. If you are using Safari, go into SETTINGS>SAFARI and click on "Clear History and Website Data" Then restart Safari and re-login making sure to check the remember me button.
