Need Help with blank White rectangle..........
02-19-2019, 05:55 PM
#1
Super Member
Thread Starter
Join Date: Aug 2013
Location: Arizona
Posts: 2,355
Need Help with blank White rectangle..........
On most of the threads, I get a blank white rectangle, except it says at the top "............videos" and it has a arrow button on the left hand side.....
This just started tonight. Anyone else having this problem?
I have to go to the top and select a different category or close down the site and then open it up again.
I'm confused on how to fix this, Help Please.
Jennifer
This just started tonight. Anyone else having this problem?
I have to go to the top and select a different category or close down the site and then open it up again.
I'm confused on how to fix this, Help Please.
Jennifer
02-19-2019, 06:29 PM
#2
Power Poster
Join Date: Mar 2011
Location: western NY formerly MN, FL, NC, SC
Posts: 51,430
tech needs to know what device you are using, what browser, etc.
02-19-2019, 06:56 PM
#3
Power Poster
Join Date: Jul 2008
Location: East Oklahoma - pining for Massachusetts
Posts: 10,477
I am having the same problem. I use internet explorer.
02-19-2019, 07:46 PM
#4
Super Member
Join Date: Jul 2013
Location: Houston, TX
Posts: 9,608
I started having a problem with that this afternoon. Laptop, Firefox
02-19-2019, 10:17 PM
#5
Senior Member
Join Date: Aug 2010
Location: Malone, NY
Posts: 415
Also having the square on top of the material one is trying to read...I have Internet Explorer and this only started happening today.
02-19-2019, 11:18 PM
#6
Senior Member
Join Date: Jun 2017
Location: California
Posts: 441
It's happening in chrome too.
02-20-2019, 04:03 AM
#7
Super Member
Join Date: Dec 2010
Location: Portage, Michigan
Posts: 7,606
Ditto, Firefox and you can't get rid of the little bug-a-boo rectangle until you go to a new thread.
02-20-2019, 06:02 AM
#8
Administrator
Join Date: Nov 2006
Location: Southeast Georgia, USA
Posts: 9,118
i also received an email about this.
it does not happen to me.
i will share this with tech support.
unfortunately i suspect it will turn out to originate on the computers/devices of the effected members - not from the QB.
fingers crossed they can at least suggest a solution.
it does not happen to me.
i will share this with tech support.
unfortunately i suspect it will turn out to originate on the computers/devices of the effected members - not from the QB.
fingers crossed they can at least suggest a solution.
__________________
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02-20-2019, 06:15 AM
#9
Senior Member
Join Date: Nov 2011
Location: West Virginia
Posts: 729
I use Chrome as my browser and had this happen this morning. I right clicked on the white box and chose Reload Frame. It went away and I could read the message. HTH
02-20-2019, 08:09 AM
#10
Power Poster
Join Date: May 2009
Location: NY
Posts: 10,590
I also am getting this. I am using Chrome as my browser. Here is a screen shot of the problem. It just started today.
[ATTACH=CONFIG]608824[/ATTACH]
[ATTACH=CONFIG]608824[/ATTACH]
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