Sensitive question
#31
The old saying "the squeaky wheels gets the grease" instantly came to mind. I'm sure yours was under the pile because the others told her they needed it quilted "now". I gave found that if I don't give a time I get pushed aside.
#32
I agree with others who said - give her a call, find out what's going on and let her know when you need the quilt back.
As a longarm quilter for others, I always ask when the customer needs it back. Almost all of them do have a specific date they need the quilt returned by and I have made ever deadline with days to spare!
Nan - Indiana
As a longarm quilter for others, I always ask when the customer needs it back. Almost all of them do have a specific date they need the quilt returned by and I have made ever deadline with days to spare!
Nan - Indiana
#34
Member
Join Date: Feb 2013
Posts: 72
I agree with the other posts, if you are paying for the service; there is nothing wrong with inquiring on when a service will be complete. I wld also consider taking it to the other place if you were trying to give it to your mom by a certain time frame!
#36
I'm in much the same situation.
I have used my LA lady for two or three years now. She is very talented and has the 'eye' for design, she is VERY reasonable in pricing. She used to have the quilts back to me in the time frame we agreed on.
The last quilt took 3 weeks longer because their boys were competing in Wrestling State Championships....okay I understood that life gets in the way to all of us and State Championships in a city 2 hours drive one way... I understood the importance of being there for their boys.
Now the most recent quilt delivered two weeks ago with assurance that it would be back to me in a week as she didn't have any other quilts to do. I explained that my lack of planning wasn't her problem, BUT I really needed to have it back within 10 days...if it was a problem I would have thought she would have told me there might be a delay.
I will be calling today and asking about the quilt... I just need to know if LA quilting is no longer a business of priority with all that she is involved with the kids....that's totally understandable if that is the case...I just need to know that she's going to honor her commitments in getting the quilts back to me, when we definitely have discussed time frames.
Arghh it's just so hard to be in this position.
I have used my LA lady for two or three years now. She is very talented and has the 'eye' for design, she is VERY reasonable in pricing. She used to have the quilts back to me in the time frame we agreed on.
The last quilt took 3 weeks longer because their boys were competing in Wrestling State Championships....okay I understood that life gets in the way to all of us and State Championships in a city 2 hours drive one way... I understood the importance of being there for their boys.
Now the most recent quilt delivered two weeks ago with assurance that it would be back to me in a week as she didn't have any other quilts to do. I explained that my lack of planning wasn't her problem, BUT I really needed to have it back within 10 days...if it was a problem I would have thought she would have told me there might be a delay.
I will be calling today and asking about the quilt... I just need to know if LA quilting is no longer a business of priority with all that she is involved with the kids....that's totally understandable if that is the case...I just need to know that she's going to honor her commitments in getting the quilts back to me, when we definitely have discussed time frames.
Arghh it's just so hard to be in this position.
#37
Super Member
Join Date: Apr 2012
Location: Texas
Posts: 2,369
She's had it since February? I wouldn't hesitate to call and ask when it will be ready.
She told you she didn't have anything else to work on but then was working on other quilts ahead of yours? I'm guessing those people were "pushy" and that's why theirs got in line ahead of yours. That alone would leave a bad taste in my mouth.
Do whatever you're comfortable with but calling at this stage is entirely reasonable. IMHO.
She told you she didn't have anything else to work on but then was working on other quilts ahead of yours? I'm guessing those people were "pushy" and that's why theirs got in line ahead of yours. That alone would leave a bad taste in my mouth.
Do whatever you're comfortable with but calling at this stage is entirely reasonable. IMHO.
#38
Senior Member
Join Date: Jan 2012
Location: By the beach
Posts: 597
I would definitely call and ask her when the quilt will be finished and if it isn't a reasonable time frame for you, I would go retrieve the quilt and take it elsewhere. The long arm quilter I have used has a little contract she and I sign. It gives estimated completion date and completed price and the thread to be used and the style of quilting. She has gotten the quilts back to me before the estimated completion date.
#39
I finally got a hold of her. I said I was just curious how it was going and told her I was sorry I hadn't told her I wanted to give it as a gift the end of May.
It was a custom job and I have no artistic sense at all so she gave me an idea that I liked. She has been working on it and didn't like part of what she quilted so she is in the process of picking it out. We had a pleasant chat and she will have both done for me to pick up on my day off next Thurs.
Thank you all for your replies and I will definitely get a date from now on.
It is my first quilt that isn't a log cabin, so I am excited to see how it turns out.
Here is a picture of the top.
It was a custom job and I have no artistic sense at all so she gave me an idea that I liked. She has been working on it and didn't like part of what she quilted so she is in the process of picking it out. We had a pleasant chat and she will have both done for me to pick up on my day off next Thurs.
Thank you all for your replies and I will definitely get a date from now on.
It is my first quilt that isn't a log cabin, so I am excited to see how it turns out.
Here is a picture of the top.
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