4 D Professional, and Viking SE help needed
#1
Super Member
Thread Starter
Join Date: Jun 2010
Location: Michigan
Posts: 2,451
4 D Professional, and Viking SE help needed
Unable to load a design on my stick. I use disk manager, checked my software, the correct selection is checked. Changed USB ports, tried another jump stick...............nope and nope and nope. Any suggestions would be appreciated.....................TIA calla
#4
Super Member
Join Date: May 2012
Location: S.E. Queensland, Australia
Posts: 1,503
I've had 1 usb stick that worked in my old xp laptop and the embroidery machines, but wouldn't in the PC. Now a new stick works in my new PC, but not in either of my machines. (Brother and Pfaff) so I can't help. I did find that the connection points on the first stick were not quite as long as others that did work, and it also works in the hub I now have for an external hard drive.
#5
Junior Member
Join Date: Feb 2011
Posts: 170
Can you open the design so that it shows up on the hoop on your screen? If so,try this: make sure you have "Home" (top left) clicked , then "Copy"-it should show up in the box in lower right, then """"""""""""""""click on "File", go down to "save as" click that and it will ask where you want to save it, select your stick, click and it sould transfer. Hope this makes sense to you. If you were here it would be easier to show you !!Good luck.
#6
Super Member
Join Date: Dec 2010
Location: Norfolk, VA
Posts: 5,397
Are you using the stick that came with the machine. If so it could be full or another problem. I do know that some of the sticks that are larger than 2G won't work on some machines. I have the diamond deluxe so I didn't have any problems but others have. Are you doing a save as,or dragging and dropping, how are you trying to get the designs onto your stick.
#7
Senior Member
Join Date: Nov 2011
Location: SE Michigan
Posts: 551
The stick might need to be re-formatted with an HP utility program mentioned in another group.
#8
Super Member
Thread Starter
Join Date: Jun 2010
Location: Michigan
Posts: 2,451
I appreciate all the suggestions, and taking your time to offer them. I didn't know about the yahoo group............I couldn't deal with it today, just too upset...........and in addition the screen on my Designer 1 lights up but the screen is frozen, I can't select any functions. I understand these are just inconveniences in the over all scheme of things...........I am able to do ME with my SE but that D1 was my first and its my pal..............not sure what I'm going to do............... repair or not. I can't even straight sew...........Thanks for listening......and offering advice...........calla
#10
Senior Member
Join Date: Feb 2010
Location: Austin, TX
Posts: 847
Isn't Viking offering a $1000 rebate on the HV Epic right now? I have a Designer Diamond Royale, and sometimes my screen doesn't respond. Also, Viking is going to start selling the Royale again. There has not been an inbetween model since the Epic came out, and the Royale was obsolete. I am in the Epic Yahoo Group (originally Viking Gems group), and is open to all Viking machine owners. Lots of good info, and there is also a Yahoo software group which I have yet to venture into. I have 6D, 5D, and 4D File Assistant came with my Pfaff 2170 Embroidery Machine.
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06-06-2012 03:06 AM