Funny.........
#1
Here are some conversations that actually happened between help desk people and their customers.
Tech Support: "Just call us back if there's a problem. We're open 24 hours."
Customer: "Is that Eastern time?"
Tech Support: "Ok, now click your left mouse button."
Customer: (silence) "But I only have one mouse."
Tech Support: "I need you to right-click on the Open Desktop."
Customer: "Ok."
Tech Support: "Did you get a pop-up menu?"
Customer: "No."
Tech Support: "Ok. Right click again. Do you see a pop-up menu?"
Customer: "No."
Tech Support: "Ok, sir. Can you tell me what you have done up until this point?"
Customer: "Sure, you told me to write 'click' and I wrote 'click'."
Customer: "Now what do I do?"
Tech Support: "What is the prompt on the screen?"
Customer: "It's asking for 'Enter Your Last Name.'"
Tech Support: "Ok, so type in your last name."
Customer: "How do you spell that?"
Customer: "I received the software update you sent, but I am still getting the same error message."
Tech Support: "Did you install the update?"
Customer: "No. Oh, am I supposed to install it to get it to work?"
Tech Support: "Just call us back if there's a problem. We're open 24 hours."
Customer: "Is that Eastern time?"
Tech Support: "Ok, now click your left mouse button."
Customer: (silence) "But I only have one mouse."
Tech Support: "I need you to right-click on the Open Desktop."
Customer: "Ok."
Tech Support: "Did you get a pop-up menu?"
Customer: "No."
Tech Support: "Ok. Right click again. Do you see a pop-up menu?"
Customer: "No."
Tech Support: "Ok, sir. Can you tell me what you have done up until this point?"
Customer: "Sure, you told me to write 'click' and I wrote 'click'."
Customer: "Now what do I do?"
Tech Support: "What is the prompt on the screen?"
Customer: "It's asking for 'Enter Your Last Name.'"
Tech Support: "Ok, so type in your last name."
Customer: "How do you spell that?"
Customer: "I received the software update you sent, but I am still getting the same error message."
Tech Support: "Did you install the update?"
Customer: "No. Oh, am I supposed to install it to get it to work?"
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